20 Years of Service to the electrical industry
The company was founded in 1996 by Imran Karolia, a dedicated and experienced electrician who previously worked at Eskom. Mr Karolia is a home grown industry professional who started BK from humble beginnings with limited space and limited stock, but with lots of vigour and steadfastness.He had an uncanny vision to set an industry benchmark for outstanding customer service in the South African electrical wholesale sector. Today, BK is a market leader in its field with an extensive customer network, with a focus on market-specific objectives, quality products and efficient customer-centric solutions . BK has a privileged record when it comes to strengthening its customers competitive edge in their respective markets. At BK, professional relationships and hands-on account management accentuate every facet of its business giving you complete assurance that your needs are being adequately managed by experts in their field. BK vaunts a very pertinent history within the Benoni Community. From the early initial stages of BK and with the recent addition of TAS, BK is fast becoming a true national electrical distributor that can reach most cities and towns within South Africa. BK has supplied products to the trade and retail sectors throughout Benoni, Ekurhuleni and beyond. The name BK has also become synonymous with lighting and today it is a fundamental strength of the business. In 1996, BK Electrical was created at a time when the market demanded the likes of a specialist electrician and a wholesale supplier. This unique blend resulted in Mr Karolia thriving in a harsh environment which brought a new dimension to the marketplace. BK quickly grew market share and became a well recognised and respected business entity. Our Mission
We are a regional wholesaler of electrical and lighting products. We are a market leader of the highest quality products. Our enduring passion for the development, procurement and manufacture of some of our products allows us to make our customers more productive and successful. We will distinguish ourselves through an unwavering commitment to our employees and a relentless drive to maximize shareholder value. We want to strive towards creating a growing, sustainable and financially sound business that delivers quality electrical and related products. We would like to service the marketplace through enthusiastic, professional, well trained and knowledgeable staff. Our mission continues so that we can support customers wherever they are, in order to assist them to create value and run their businesses better. We endeavour to exceed the expectations of our customers and enhance our ability to meet their needs, by utilizing the best of breed procurement techniques, flexibility, responsiveness and outside-the-box thinking that is unique to BK. Our Vision
BK would like to become the company of choice by our clients and stakeholders in servicing the wholesale electrical and lighting supply needs of the residential, commercial and industrial sectors. We are focused on delivering consistency, trustworthiness, fair prices and extraordinary service to our customers at a local, regional and national level. Our Values
The core values below set essential principles for the way we operate and interact with our stakeholders. QUALITY ASSURANCE
Unremitting development & improvement
Participation & involvement
Open, clear & inclusive communication
Partnership & loyalty
Innovation & technological enhancement
BUSINESS PRINCIPLES & STANDARDS
Achieving our business goals
Sound planning
Maintaining integrity
Dealing honestly and with dignity
Ensuring profitability
CUSTOMERS
Creating a culture of excellent customer service
Meet customers needs
Exceed customer expectations
Expand client relationships
Construct value for the customer
Fulfil specific responsibilities to clients
Establish core client service values
Clients interest always comes first
STAFF
Show concern and empathy for staff
Well trained staff and effort made for continuous improvement
Opportunity for growth
Always maintain professional attitude
Recognise and reward diligent, loyal and productive staff
Teamwork
Dedicated staff
