SPENCE HARDWARE & SUPPLY, INC. ~ MISSION STATEMENT: Our mission is to make Spence Hardware the preferred shopping destination for our customers by delivering outstanding value, continuous innovation and an exceptional guest experience by consistently fulfilling our “Best Hardware Store in Town” vision. We expect every associate to demonstrate that they respect and value others for their efforts, their knowledge, and the diversity they bring. Teach: We are a product of our experiences and those around us can benefit from our lessons learned. Pass onto others what you value and learn. We foster an environment of engagement where associates are invested and involved in the future of the company. What you do matters. Simplify: Use your fresh perspective to look, ask, learn. We never stop looking at the way we approach our business and ways to simplify processes. Maintain Highest Integrity: We expect all of our associates to maintain the highest of ethical standards. Our integrity must never be compromised. Integrity is the foundation onto which all other values are placed. Dedication to our customers: We expect our associates to be dedicated to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride and company spirit.
