06/01/2026
What a day š¬
In amongst the usual service and repair requests, I took 33 phone calls relating to frozen condensate pipes alone today (including my own boiler which remained off when I left for work this morning). Luckily I managed to talk the majority of customers through it, with our engineers attending to the rest. The most common error codes are L2 (Ideal), E133/E28 (Baxi), F28 (Vaillant), EA (Worcester). This is what to do if it happens to you
https://youtu.be/2PRHnxdRezA?si=TZmngtYZF9fYvz3L
Now to go home and follow my own advice š
Have you woken up to a broken boiler and it's also frozen outside? It sounds like you've figured out you might have a frozen boiler condensate pipe and want ...
