About Us:
Concept Motors are professional experts in automotive (car and light commercial) vehicle repair. Our specialisms include Servicing, Brakes, Exhausts, Batteries, Tyres, Clutches and Timing Belts. We are open 6 Days a week, from 08:30 to 17:00 Monday to Friday and 09:00 to 13:00 on a Saturday. You can simply book an appointment or contact us on 01708 875297 or email customerservices@concep
tmotorsltd.co.uk. We are recognized by our customers as a highly recommended and local leading repair centre for all automotive vehicle repair. Our Values:
Our values and mission is to provide all customers with the best possible service without the increasingly large costs that franchises dealers charge. Concept Motors car and code of practice is followed by all staff, from management levels, relationship managers, technicians. While your car is in our care, you should expect the minimum from our service:
-Protective floor mats and seat covers fitted to all vehicles.
-All vehicles are checked and inspected by fully qualified technicians.
-All cars and light commercial vehicles examined with an honest and fair appraisal of work that is required and fully documented.
-Technical recommendation based on our inspection, experience and knowledge.
-Fully inclusive quotation, where possible, before any work is required.
-When complications or issues arise a full and clear communication is made.
-Ensure that all work is quality checked by a trained and qualified technician.
-Ensure that all parts are retained, when requested to show you that all work has been carried out. When parts are nearing the end of their life, it can be a matter of judgement to whether that part needs to be replaced or left a little longer. We will ensure that we explain clearly the options you have. If you have any queries or concerns please feel free to contact us or raise the concern to a senior member of management in store
