East Coast Filter, Inc

East Coast Filter, Inc Industrial Filtration Process Distributor.

For those of you still needing to get a Valentine for your special someone, we have you covered!
02/14/2022

For those of you still needing to get a Valentine for your special someone, we have you covered!

Our office enjoyed a celebration of "Teams who didn't make it to the Super Bowl" Party. Our teams might have not made it...
01/31/2020

Our office enjoyed a celebration of "Teams who didn't make it to the Super Bowl" Party. Our teams might have not made it to the big game, but we still had a great time!

12/31/2019

HAPPY NEW YEAR!

We are so thankful to have such great friends and family who have partnered with us in 2019 and we cannot wait to see how we can grow our relationship in 2020!

Wishing you all a very safe and happy 2020! Our office will be closed on New Years Day but will reopen to normal office hours on 01/02/2020.

12/23/2019

Happy Holidays from our Family to yours!

This week, we will be closing our office early on Monday 12/23 and will resume to normal hours on Thursday 12/26

Happy Thanksgiving from our Family to yours! This week, we will be closing our office early on Wednesday 11/27 and will ...
11/27/2019

Happy Thanksgiving from our Family to yours!

This week, we will be closing our office early on Wednesday 11/27 and will resume to normal hours on Monday 12/02.

WHERE would we be without our friends on Halloween!? Waldo would like to wish all of our Friends and Family a safe and f...
10/31/2019

WHERE would we be without our friends on Halloween!? Waldo would like to wish all of our Friends and Family a safe and fun Halloween Night!

10/16/2019

Serves customers by providing basic product and customer service support; including resolving customer issues, proposal generation and general office duties. The Customer Service Representative position involves a great deal of multitasking. You will work with and support the East Coast Filter team, manage projects, and coordinate with management in planning according to the needs of the company. The position also involves managing special projects assigned by the President for Strategic Growth.

Duties:
• Answering the phone, filing, order and data entry, some Shipping/Receiving.
• Occasional generation of sales orders and vendor purchase orders.
• Following up on projects and proposals.
• Managing customer accounts by recording account information.
• Assist potential customers by answering basic product and service questions.
• Maintain customer records by updating account information in our database(s).
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; getting the Sales Manager involved immediately to expedite correction or adjustment; following up to ensure resolution.
• Work with Sales to prepare product or service reports by collecting and analyzing customer information.
• Maintain customer contact through phone & email.
• Contribute to the teams effort by accomplishing related results as needed.

Skills/Qualifications:
• Strong Customer Service Experience, Quality Focus, Problem Solving Skills, Self-Starter, Basic Marketing Knowledge, Documentation Skills, Listening, Phone Skills, Analyzing Information, Multi-Tasking, Computer and Database Experience, Office Suite and Typing a must.

Benefits:
• Medical, Dental, Life Insurance, 401K, Paid Vacation and Sick Time.

It's our 18th Birthday!! 🎂🎁🎈🎉These past 18 Years have flown by thanks to the love and support from all of our friends an...
08/21/2019

It's our 18th Birthday!! 🎂🎁🎈🎉

These past 18 Years have flown by thanks to the love and support from all of our friends and partners. We don't know what we would do without you! We look forward to celebrating our next 100 birthdays together!

Happy 4th of July!In Honor of America's Birthday, 243rd Birthday, ECF will be closing the office Early today, 07-03-2019...
07/03/2019

Happy 4th of July!

In Honor of America's Birthday, 243rd Birthday, ECF will be closing the office Early today, 07-03-2019 and will be returning to normal office hours on Monday 07-08-2019.

We wish everyone a Safe and Enjoyable Independence Day!

Warm Wishes from ECF!
12/21/2018

Warm Wishes from ECF!

11/21/2018

Wishing everyone a wonderful Thanksgiving!

Our office will be closed November 22-23 for Thanksgiving and will resume to normal business hours on Monday 11/26.

Address

560 Washington Street Suite 3
Wrentham, MA
02093

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 9am - 4:30pm

Telephone

+17748479540

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