03/26/2020
City Pump & Motor Service, Inc. is seeking a full time Field Service Technician to join its growing team. City Pump & Motor Service, Inc. Performs Sales and Service of Commercial Electric Pumps/Motor, and Related Products in the Boston/Cambridge area. Our service technicians deliver top of the line customer service by installing, repairing, and servicing commercial pumps and motors.
Essential Duties and Responsibilities:
Daily visits to various customer sites to provide exceptional service by repairing and/or servicing pumping equipment. Maintains rapport with customers by examining issues; identifying solutions; suggesting improved methods and techniques; recommending system improvements. Maintains communication with internal staff including the Dispatcher, Field Operations Manager, and Inside Sales team. Documents service and installation actions by completing forms, reports, logs, and records for Inside Sales.
As a valued team member, you will enjoy:
Competitive compensation, including potential for annual increases. Stable work all year long, including plenty of available overtime. Benefits include Insurance, Simple Plan, paid time off, paid holidays. Company provided truck, cell phone and credit card for gas. In the field training with a skilled technician as well as other safety training including OSHA10 and Confined Space.
Requirements:
High School Diploma or Equivalent. 3-5 years’ experience in a mechanical field and a good working knowledge of electrical or electronic applications. Experience in pumps, motors or controls are a plus. Must have your own set of basic hand tools. Strong communication and relationship skills with customers, vendors, and co-workers. Excellent behavior, work ethic, and an understanding of how to conduct one’s self in an office environment as well as on the job site. Must be able to adapt to spontaneous changes. Knowledge of personal abilities/limits and when to seek support. Must be able to lift /carry up to 50lbs, climb a ladder (minimum of 15 feet), and safely perform rigging to move large equipment. Employment is contingent upon successful completion of a driving record check, background investigation, and drug test. This is a day shift position but does require some after-hours work and weekends.
