Roctech USA CNC

Name: Roctech USA CNC
Address: 2149 Tippecanoe Street, Terre Haute, IN, 47807, US
Telephone: +18122412620
Rating: 5

CNC machines used to cut plywood, acrylic, pvc, wood, hdu, aluminum, foam, etc.
(4)

Address

2149 Tippecanoe Street
Terre Haute, IN
47807

Telephone

+18122412620

Website

http://Roctechusacnc.com/

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Why I chose to sell Roctech CNC machines.

Our story is one of a cnc evolution. I started out 10 years ago with my first cnc, a Shark tabletop I bought at the Rockler store in Indianapolis. At that time I had never even seen a cnc in person, let alone operate one. It was a learning curve to say the least. The machine was not well made. The controller was junk. And the customer service from the manufacturer was terrible. But the Rockler people were very nice. So I finally got the machine fixed so I could run it. I out grew it in a month. However, during that time I got familiar with Vcarvepro design software.

Next was a larger machine, a used 4x8 Shopbot PRT. I bought it from a lady in Michigan. Her husband had died and the machine was just taking up room. Shopbot is a great company with a so-so machine. They have a very loyal, mostly hobby user group. The machine would cut light duty jobs, but anything vigorous and the gantry would jump off the v rollers. Many times I had to use a large crow bar to put the gantry back on the rails. But their customer service was fantastic. I often thought, wow, if you had a great machine with that kind of service you would have a really good thing going on there. They were constantly sending me emails with files to download to improve the control system. And I mean constantly.

So I decided to sell the Bot, and step up to a commercially made machine, one that never needed up graded. The search was on. I looked at Camaster, Laguna, Techno, Multicam, Shopsabre, Freedom, AXYZ and none of these were in my budget for what I wanted. I wanted servo motors with encoders, Hiwinn rails, a great spindle that was not Chinese made, a sturdy frame, a machine that weighed over 4000 lbs, a nice controller with a pendant, etc.. Boy was it frustrating trying to find all of those things in a machine that didn’t cost more than my car. It was at that time my friends told me to look at importing a machine. So I looked at about 50 companies, and every time I kept coming back to Roctech. Their machine looked so well built, but could I believe what they were showing?

I finally got the courage to order one. A 4x8, no ATC, and with a hand held DSP controller. So I sent them my money and asked them to send me pictures of them building it at various stages. I was excited and anxious the day it shipped. Three weeks later it came to Indianapolis and I took a trailer there and brought it home. It’s hard to explain how nervous I was when I took the crate off. Would it be damaged? Would it be missing parts? Would I feel cheated? So I took off the top, then one side, then the others. It was all wrapped up in plastic sheets, I couldn’t see it yet. So I began to take off the shrink wrap layer by layer. Finally, there it was - and it looked awesome!!!

But would it run? I thought , if it looks this nice, it has to run. So I called a very good friend of mine in Canada who owned a Techno HD, a very good machine. He came down to run it for me as he knew how to operate a DSP controller. He was blown away by how nice it was, and so was I. He told me he liked it as much as his Techno HD, which cost thousands more. He told me if he did not already own the Techno, he would buy one of these. A light bulb popped up right then and there, I need a dealership with this company.

So I contacted Roctech and several months later after many discussions, I was the dealer for the USA! We began slow. I was buying one machine at a time and I decided that I wanted to get away from the DSP so I could have a monitor to better run the machine. I decided to get Mach3. This was fine, but the machines needed better break out boards. Luckily I have a friend who is somewhat of an electronic genius who could take out the break out boards and replace them with a PMDX with Warp9 smooth stepper. This gave us an ethernet connection and was fantastic with Mach3.

This worked great until I began selling ATC machines. I needed a better controller for that. So I began using the Syntec 6MD controller and have never looked back. Syntec has great support for me and runs all my machines, ATC and non ATC. Almost all of my machines now are ATC, and almost all are 5x10. I currently have machines in shops now from Florida, to California. From upper Michigan, to Texas. I have them in large factories running 2 shifts a day, to guys in garages running them evenings and weekends. Guys and gals, running them with the dream of going full time and being their own boss.

The future is bright for me and Roctech. I now have my first cabinet production machine on the way here as I write this. It has a drill bank and hold down rollers, and other goodies. I’m very excited to get into this line of customers. We are looking at bringing in 4 axis machines and edgebanders and side drilling machines.

I honestly believe that no one can offer what we do for the price we have. Since day one I have insisted that Roctech must build only top quality machines for the American customers. I personally run every machine for several hours, testing the machine before I will sell it. I know what you are getting when it arrives to you. I have ran your machine and tested it. I measured the parts myself. Either me or my son prepared the machine for shipping.

You can buy with confidence from me. I am my customer service. I am the one who answers the phone when you call. I won’t put you on hold, or charge you for service calls on the phone. And if I can’t answer your question, I know who can. I speak with Syntec all the time to learn more, and I speak with the owner of Roctech just about every day. I only deal with the owner, I don’t even know who their reps are.

So if you are looking for a great machine, one that will last for years and pay for itself the first year, give me a call. I’d like to talk with you.

Thanks for your time, Rob

812 241 2620