10/03/2022
RLE International USA is hiring for our Kansas City Modification and Engineering Center for the following role: IT-Systems Engineer
Our IT-Systems Engineer will work within our Modification and Engineering Center to perform the following duties:
• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions.
• Maintain security, backup, and redundancy strategies.
• Participate in the design of information and operational support systems.
• Provide 1st, 2nd and 3rd level support, nationally and globally.
• Liaise with vendors and other IT personnel for problem resolution.
• Review/identify EOL test data looking for potential software issues that are affecting EOL performance.
• Drive software continuous improvement actions for EOL.
• Monitor engineering changes that can affect EOL software and drive the implementation into production.
Qualifications/Requirements:
• 7+ years of relevant hands-on systems engineering experience supporting enterprise level infrastructure in Manufacturing and end user equipment.
• 5+ years of relevant hands-on experience with IT Service Desk or Support.
• Experience driving and presenting root cause analysis and error correction from operational events to senior management.
• Experience representing your technical area to customers, peers, and senior leadership.
• Supervising daily operations of network, clients, and server infrastructure.
• Excellent interpersonal skills: ability to work successfully with teams across the organization, including Global IT, Engineering, Program Management, Operations, and Senior Leadership.
• Ability to work well under pressure with minimal supervision and keep up with a fast-moving environment via effective prioritization and time management.
• Willing to work Nights and Weekends as needed for maintenance, upgrades, Infrastructure (Network, Servers, Software and Hardware implementations).
• Aligning IT infrastructure with current and future business requirements and goals.
• Experienced in Managing IT budgets, forecast, handling cash flow and enforcing cost-effectiveness.
• Evaluating risk, developing network recovery and backup processes.
• Experienced in Assessing and purchasing new and replacement hardware, maintenance contracts, ISP, Alarm, Building Access, and Vendor and Inventory management.
• Assuring that IT activities are within the limits of applicable laws, codes, and regulations.
• Testing, troubleshooting, and adjusting information systems to operate effectively.
• Must have SAP experience.
Interested in these roles? Contact Stephanie Shilling at: [email protected]