06/26/2025
Atchison-Holt has a new answering service. Please read the post below. Make sure when you call, you tell them your problem is with water so it can be appropriately dispatched. Please be patient with them as they learn our systems.💧
🚨 We're excited to share that we're now using Daupler Answering Service to help improve how we manage incoming afterhours and overflow calls! 🚨
To report your outage, you still call our same number, (660) 744-5344 or (888) 744-5366. Here’s how Daupler will help during outages:
📞 Get the call coverage you need – Daupler Answering steps in to manage overflow calls during large outages, ensuring your call gets through when it matters most. You will talk to a live representative to report your outage.
⚡ Faster dispatch, fewer delays – With automated dispatch, calls are sent out as soon as they come in.
🤝 Your call is in good hands – Daupler’s team is professionally trained to manage utility calls with accuracy, professionalism, and care. Please be patient with them as they learn our system.
🛠️ Protecting our on-call team’s time – Emergencies are prioritized, and non-emergency calls are queued, so our staff can focus on restoring power quickly and safely.
With Daupler, we’re able to stay connected with you — even during the most challenging times. 💡📲
