08/22/2013
SoftTouch testimonials posted on Shotgunworld.com.
" I have them on 2 K80's. I wouldn't shoot a gun without one! It makes the gun fun to shoot. You will have a hard time finding anyone that does nicer work then them!
When I put the first one on a K80 you would have thought it came that way from Krieghoff. They are... worth every penny! There is nobody better at the work they do. They will set it up for your same length of pull!" ~ Terry (KrieghoffK80) 2/28/2012
"I talked to the folks in Portland and they seem like they know what they are doing... They took my reservation for 13-15 weeks away. Business must be good."
~ Brentwood Bob, 2/28/2012
"My son is really enjoying the job you all did on his Browning 525. He is shooting much better since we came up to Portland and got fitted. Thanks again, Brentwood Bob." ~ 7/19/2012
Posts on Trapshooters.com
"I was selling a gun that needed a new cylinder so purchased one from them. The buyer of the gun did not want a stock that moved at all so we locked up the stock. This was a few months ago so I called SoftTouch to ask what I paid for the unit as I was going to advertise it for sale. Beth said hold on looked up my name and said 135.00 and that she would refund my money!! I offered to take 100.00 as it was only fair to them she said send it back a full refund was what they would like to do. That is service above and beyond with a great product to boot. I just want the trap shooters to know about this service and support those that support us." ~ Old One Eye, 7/27/2013
"I had a wonderful experience at SoftTouch today. I took a train from South Orange County, California, and arrived to Portland. I made an appointment last week to have my Ljutic's SoftTouch system checked, serviced (disassembly, cleaned, polished, l**ed), and fitted to my body. I was asking them for directions for using the public transportation rail (since I would be carless) and was feeling very confused. SoftTouch's Rob Ivens offered to pick up and return me to my hotel. WOW! I was welcomed in their shop and everyone was very friendly to me. I got to see the work being done and felt very accommodated by the staff. I received a tour with personalized attention and advice regarding fitting options. I wanted the recoil system to be a little firmer, so Rob installed a firmer spring. On top of this, I was asked if I had the wrench set and l**e for my SoftTouch. Since I purchased the gun used, those items did not accompany the gun. Rob went into another room and brought back a tool set and a tube of l**e for me. Then came the serious part, "How much do I owe?"
Rob replied, "'We don't charge for servicing our product.'" ~ Kim Z. 8/22/2013
