11/02/2026
eBay customer support is a joke.
We sold a higher valued item, and they froze our entire account for over a week, canceled all of our listings and are refusing payout for over a month.
Last week, I spent 40 minutes on the phone with their support team, and achieved nothing but false promises. A week later, account still flagged, money on hold.
I call again today, and they refused to escalate me to a supervisor, told me simply there was no way to solve my problem, and that she will mark my call as resolved. This is ABSURD from a multi million dollar company.
