Health System Services

09/09/2026

"Eric was knowledgeable and polite. He took time to allow me to leave the call to do my virtual fitting because my android phone couldn't do it while on the call, gave enough time and called back promptly. I left the call feeling fully advised of the situation. Great customer service" says William on Google

★★★★★ Eric was knowledgeable and polite. He took time to allow me to leave the call to do my virtual fitting because my android phone couldn't do it while on the call, gave enough time and called back promptly. I left the call feeling fully advised of the situation. Great customer service

09/02/2026

"Nick Thompson was very helpful for getting me started on the CPAP machine and Astrid has been a great coach. Great service so far." says Dave on Google

★★★★★ Nick Thompson was very helpful for getting me started on the CPAP machine and Astrid has been a great coach. Great service so far.

08/31/2026

Last week, we had the opportunity to bring our team together to celebrate a very special milestone, 30 years of Health System Services! 🎉💙

It was an afternoon filled with great food, plenty of laughs, some friendly corn hole competition, and time spent celebrating with the people who have helped make HSS what it is today.

Thank you to our employees, partners, patients, and everyone who had been part of our journey over the past three decades.

Here’s to 30 years of HSS and the many years ahead!

08/26/2026

"Connor was patient and answered all my questions and explained the entire CPAP process." says Maritza on Google

★★★★★ Connor was patient and answered all my questions and explained the entire CPAP process.

08/24/2026

Please note our adjusted hours this Wednesday! 💙 We will reopen Thursday with regular business hours. Thank you for your understanding!

08/24/2026

Getting ready to celebrate 30 years of HSS! 🎉💙

Few of the finishing touches are coming together for our 30th Anniversary Celebration this Wednesday!

We’re looking forward to celebrating this milestone with the incredible team that has helped make 30 years of Health System Services possible.💙💛

08/12/2026

Another progress update from our new Tonawanda office and distribution center! 💙

As the space continues to come together, members of our Delivery Technician, Biomed, Purchasing and Operations teams recently had the opportunity to tour their future workspace.

Mark Karcher led the group through the facility and reviewed the new workflow, giving our teams a firsthand look at how the space is taking shape.

We’re excited to keep sharing the progress as we get closer to the transition!

08/04/2026

Madeline is this week’s Employee Spotlight! 👏

Her hard work, positive attitude, and willingness to support others make a difference every day at Health System Services. Even while earning her master’a degree, she continues to go above and beyond for our team.

Thank you, Madeline, for everything you do. We’re proud to have you as a part of the HSS family!

07/27/2026

Supporting our healthcare partners goes beyond delivering equipment.

Last week, Todd from our VP of Client Services visited Brothers of Mercy to provide an in-service on Medela Negative Pressure Wound Therapy. These educational sessions help healthcare professionals become familiar with the equipment while reinforcing our commitment to supporting the facilities and caregivers we work alongside.

Thank you Brothers of Mercy for having us!

The Brothers of Mercy Wellness Campus Medela Global

07/20/2026

Mondays are better with office upgrades. 🐠✨

Henry seems to agree, it’s time for his first social media debut!

Henry’s Job Title - Head of Aqua-Mation + Tech.