11/10/2021
Job Description
Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:
Responsibilities
Enjoy creating a superior customer service experience to achieve maximum market pe*******on, drive store growth, increase sales and profitability
Know how to provide daily leadership and create and sustain a culture of employee engagement
Know the importance of partnering with your teammates in order to drive company owned store initiatives
Care about people and profit
Want to join a team where you can learn and grow your career the opportunities are endless!
A Day in the life:
Lead a successful team, support the store manager, and manage in our fast-paced retail stores
Manage store operations to maximize sales, profits and customer service
Build, coach, train and engage crew team to deliver superior levels of customer care and business results
Inventory protection, asset management, operational and safety issues
Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
Qualifications
High school diploma or equivalent. Technical or trade school courses or degree completion.
Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive.
Passion for delivering customer care and building long term relationships
Thrive off of working in a very fast paced and complex environment.
Knowledge of cataloging and/or inventory management systems
Ability to lift 60lbs in some situations
And if you have this, even better:
Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
Entirely customer-centric (external/internal)
ASE Certifications
NAPA Know How
Why NAPA may be the right place for you:
Outstanding health benefits and 401K
Stable company. Fortune 200 with a family feel
Company Culture that works hard, yet takes care of employees
Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team
Additional information for you:
NAPA has great careers for people with all backgrounds and interests. So if after reading this, you dont think that it is the perfect fit for you, check out a few of our cool day in the life career videos from our awesome employees by visiting NAPAautojobs.com. While on our career site, check out the list of the many other diverse roles we have as well. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, s*x, s*xual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
