Indiana Automotive Equipment was born in 1986 when Robert Chastain saw the need for a company that could provide not only equipment for the service and repair of automobiles but also one that could service and maintain that equipment. Chastain’s commitment to his customers set a foundation for IAE to become an industry leader. In 2012, Shane and Amber Tatom purchased Indiana Automotive Equipment f
rom Mr. Shane and Amber brought years of specialized–service industry experience to bear. They quickly grew IAE into one of the nation’s largest full-scope automotive equipment companies. A reputation for unparalleled customer satisfaction was sought and achieved. We are ladies and gentlemen serving ladies and gentlemen.”
In 2020, Chris Susott acquired the company with an ambition to build upon the IAE platform by growing both the core automotive channel and placing an acute focus on opportunities within the heavy-duty segment. IAE partners with many suppliers and enjoys particularly strong support from Challenger, Hunter, and Samson on the light-duty side and Stertil-Koni on the heavy-duty side. IAE is the exclusive distributor for all Stertil-Koni products in Indiana and Kentucky. IAE is one of the nation’s only equipment companies that is capable of completing all aspects of complex installations with in-house resources. This includes all excavation, pit forming, finish concrete work, setting, pipe, hose and reel fitting, etc. IAE believes that the quality of its installations is second to none. Performing all work in-house, with no need for sub-contracting, provides the best control for ensuring overall customer satisfaction. Since the recent acquisition, Mr. Susott has made several significant investments in work-flow automation and CRM systems, equipment, and talent. The Company employs approximately 30 of the highest-skilled employees in the industry. As much as growth is valued, Mr. Susott maintains a non-compromising approach toward customer service. Exceeding expectations is the bar for every customer interaction.
