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08/31/2022
01/20/2022

Scheduled Maintenance Notice:
Midnight - 5:00a on Tuesday, January 25th.

Our fiber service provider will be performing equipment upgrades on Tuesday morning. You may experience outages or slowness during this timeframe.

If you experience any connection issues after 5a Tuesday, January 25th, please call us at 573.659.7959 or email [email protected].

We appreciate your understanding and patience during this time.

05/05/2020

UPDATE/RESOLVED: Service has been restored. There was a power outage due to a tree limb hitting a power line. For safety power was temporarily shut down.

May 5th - The Osage Bend, St Elizabeth, Henley, and surrounding areas are currently experiencing outages due to a tower issue. A technician is onsite and actively working to resolve the issue. An update will be provided as soon as one is available. We appreciate your understanding and patience during this time.

05/04/2020

RESOLVED 5/7: Tower equipment and been replaced. All links have been repaired and service should be fully restored. If you experience connection issues, please try rebooting your equipment, if it continues not to work call us to have a ticket opened and a technician research. Thank you for your patience during this restoration.

3:30p UPDATE: Over half of the equipment has been replaced and only 5 more radios to go. Technicians continue to actively work replacing equipment. ETA for service to be fully restored to all subscribers in the area is 7p.

11:30a UPDATE: Tower technicians continue to work on replacing equipment and wiring. 35% of the tower has been fixed; however, it will take 1-4 more hours to completely restore.

UPDATE: Tower technicians are currently working on repairing damaged tower and electric. Current ETA for completion is 12p today. Updates will be provided when known. Thank you.

Monday, May 4th - Belle, Owensville, and surrounding areas: A priority tower was struck by lightning this afternoon during a thunderstorm. We are actively working to repair the tower and electric.We appreciate your patience and understanding while we safely work to repair the damaged equipment and materials.

03/25/2020

UPDATE: We have resolved any issues related to the inconsistent service yesterday. We sincerely appreciate your patience and understanding during this time. Please contact 573.659.7950 or [email protected] if you are experiencing any service issues.

At this time we are experiencing an issue servicing the JC/Brazito/Henley areas. We are working diligently to resolve the issue and appreciate your patience. We will update this page when the matter has been resolved.

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Jefferson City, MO

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