Royal Manufacturing

12/17/2022

We had a very special guest at our Houston facility!

10/21/2022

Royal Manufacturing is searching for someone to harness the customer experience in the Houston area!

*Multi-tasker *Detail-oriented *Collaborator *Accurate *Team player *Patient *Accommodating *Cautious, *Conservative *Risk mitigator *Good listener

Job Summary

The Customer Service Representative is responsible for servicing our clients by developing and maintaining relationships, processing orders, data entry, order organization. The individual must be self-motivated, able to work under pressure in a fast paced environment.

Duties and Responsibilities

Builds relationships within internal departments and clients to create mutually-beneficial efforts, attitudes, and procedures.
Resolves problems/issues while being helpful and sensitive to clients’ needs.
Answers phones and responds to client requests.
Liaises with credit department on client releases as needed
Obtains purchase orders (PO) from client-based systems; verifies PO with order to ensure accuracy, and inputs purchase orders into company-based software.
Maintains and distributes daily schedules for field staff; communicates client requirements.
Schedules service calls and troubleshoots with field staff concerning services over the phone.
Prepare and send billing documentation for client orders to accounting department
Other responsibilities as assigned by supervisor
Qualifications

Education:

Equivalent education and/or experience combined.
Experience:

Minimum of one (1) year customer service experience in a fast-paced environmen
Bilingual skills (Spanish) a plus
Strong knowledge of computer applications, specifically Microsoft Office Suite.
Experience working in a team environment
Royal Manufacturing

08/04/2022

We are hiring a Bilingual HR Coordinator! We are looking for a dynamic an enthusiastic individual ready to join a growing company!

If interested please submit your resume to [email protected] or for more information call (281) 227-4506.

05/10/2022

We are hiring for the Credit Clerk position! We are looking for a dynamic an enthusiastic individual ready to join a growing company!

The Credit Clerk will be responsible for administrative support to the Credit Team and continuous training to service our national customer base with their Accounts Receivable and Credit Account inquiries.

If interested please submit your resume to [email protected].

05/03/2022

05/19/2021

Royal Manufacturing is searching for someone to harness the customer experience in the Houston area!

The Customer Service Representative is responsible for servicing our customers by processing orders, data entry, order organization, and help with inventory control. The individual must be self-motivated, able to work under pressure, and trustworthy.

Duties and Responsibilities

- Builds relationships with customers to create mutually-beneficial efforts, attitudes, and procedures.
- Resolves problems/issues at the point of contact while being helpful and sensitive to customers’ needs.
- Answers phones and responds to customer requests.
- Liaises with the credit department on customer releases.
- Obtains purchase orders (PO) from customer-based systems; verifies PO with the order to ensure accuracy.
- Collects and inputs job status into the job viewer program for team visibility.
- Maintains and distributes daily schedules for field staff; communicates customer requirements.
- Schedules service calls and troubleshoots with field staff concerning services over the phone.

Qualifications

Education:

Associate’s degree preferred, or equivalent education and experience combined.

Experience:

- Minimum of 2 years’ customer service experience in a related field.
- Customer-centric philosophy in a fast-paced office environment.
- Knowledge and understanding of the construction industry preferred.
- Previous experience servicing countertop/cabinet installation preferred.
- Bilingual skills (Spanish) preferred.
- Organized and detail-oriented.
- Good interpersonal skills; good verbal, telephone, and written communication skills.
- Strong knowledge of computer applications, specifically Microsoft Office Suite.
- A professional, positive and enthusiastic attitude.
- Ability to multi-task, handling numerous assignments simultaneously with quick transitions.
- Ability to work well in a team environment.
- Ability to look at situations from several points of view.
- Time management skills and ability to prioritize work and ask for help when needed.

04/06/2021

This position is responsible for performing a variety of tasks to assist in production activities. The individual must be self-motivated, able to work under pressure on a production floor, and trustworthy.

Duties and Responsibilities
• Assist production by lifting marble vanities and other inventory to cart and moving from station to station
• Perform various functions throughout production process for building a marble vanity, sink, tub, etc.
• Careful handling of all products and parts on the production floor
• Keep the work area organized and clean
• Perform other duties as assigned by supervisor or manager

Qualifications
• Must be able to lift a minimum of 50 lbs. or more on a regular basis
• Must be able to pass drug screening
• Must be willing to undergo background check
• Must be able to present proof of eligibility to work in the U.S.
• Must have reliable transportation

Producción Laboral General - Planta de Mármol

Este puesto es responsable de realizer una variedad de tareas para ayudar en las actividades de producción. El individuo debe tener motivación propia, ser capaz de trabajar bajo presión en un piso de producción y ser confiable.

Deberes y Responsabilidades
• Ayude a la producción levantando tocadores de mármol y otro inventario al carro y moviéndolo de una estación a otra
• Realizar varias funciones a lo largo del proceso de producción para construir un tocador, fregadero, bañera, etc. de mármol
• Manipulación cuidadosa de todos los productos y piezas en la planta de producción
• Mantenga el área de trabajo organizada y limpia
• Realizar otras tareas que le asigne el supervisor o gerente

Calificaciones
• Debe poder levantar un mínimo de 50 libras o más de forma regular
• Debe poder pasar la prueba de detección de dr**as
• Debe estar dispuesto a someterse a una verificación de antecedentes
• Debe poder presentar prueba de elegibilidad para trabajar en los EE. UU.
• Debe tener transporte confiable

04/06/2021

We are seeking an Installation Helper to become a part of our team! You will assist with the installation of new countertops & whirlpool tubs into existing homes and new home construction job sites.

Responsibilities:

Provide customer with quality installation of company product in a neat and orderly manner
Communicate with and provide good customer service to home builders to meet installation deadlines, correct issues that may arise due to damaged product, incorrect product, etc.
Careful handling of all products and parts that leave the warehouse
Safe and professional operation of company truck and equipment
Furnish tools, materials and supplies to other workers
Maintain a safe and clean work environment
Perform routine preventative maintenance
Track all equipment and supplies
Perform other duties as assigned
Qualifications:

Previous experience in construction, maintenance, or other related fields
Must have a valid driver's license in the state where the work is to be performed
Mathematical skills; ability to understand dimensions
Must be able to lift 50 lbs or more
Familiarity with maintenance tools and equipment
Ability to handle physical workload
Ability to work well in teams
Ability to prioritize and multitask