05/15/2026
What makes customer service at Cap America so special? It’s people like Cheryl Autry, who bring dedication, adaptability, and genuine care to every customer interaction. In the Sporting Goods Division, Cheryl has quickly built strong relationships with her customers, turning everyday conversations into lasting connections built on trust and service.
💬 “Cheryl is an exceptional employee who consistently demonstrates dedication and initiative in her work. When the team needed someone to step into a new role, she rose to the occasion without hesitation, quickly adapting and proving her capability. She approaches every challenge with a willingness to learn and grow, always seeking ways to improve her skills. Above all, Cheryl prioritizes customer service, ensuring that every interaction is handled with care, professionalism, and a genuine commitment to meeting customer needs. Her positive attitude and strong work ethic make her a valuable asset to the team.”
— Stephanie Fults, Customer Service Supervisor
Sporting Goods Division
👉 Favorite Cap: i8503 — “I love the sporty, durable functionality.”
👉 Favorite Part of the Job: Building relationships with customers who have quickly become friends
👉 Favorite Thing About Cap America: The family-type environment and support from the team
👉 Theme Song: “Take Me Out To The Ballgame”
👉 One Food Forever: Cake, cookies, and ice cream
👉 Bucket List Goal: Owning an animal rescue
Cheryl’s dedication to her customers, willingness to grow, and positive attitude reflect the service-first culture we’re proud of at Cap America.
