07/20/2025
1. 🚗 Vehicle Pick-Up & Storage
• All vehicles must be picked up within 3 business days of job completion and payment notice.
• After 3 business days, a $25/day storage fee will be added.
• Any old/used/stock parts not picked up will incur a $10/day storage fee after 3 days. After 30 days, they will be considered abandoned and may be disposed of or sold.
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2. 🔩 Welding Services
• Minimum charge for any service is $100.
• Parts must be clean and weld-ready. If not, a $10 cleaning fee will be added.
• All welding must be paid in full at pickup.
• Parts left more than 3 days after completion will incur $10/day storage.
• After 30 days, they will be considered abandoned.
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3. 🛠 Custom Work, Estimates & Liability
• Quotes are estimates only, based on standard conditions. Custom work can vary.
• By authorizing work, you allow Ruthless Performance & Fab to operate your vehicle for testing and inspection.
• You confirm your vehicle is fully insured. We are not liable for loss due to fire, theft, vandalism, flood, or unforeseen damage.
• Worn or aged components may fail during disassembly. Ruthless Performance is not responsible for these failures.
• A mechanic’s lien will be enforced for nonpayment. Any legal/collection fees incurred will be the customer’s responsibility.
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4. 💰 Billing, Deposits & Parts Policy
• No payment plans or financing. Work is pay-as-you-go.
• All parts must be paid in full before ordering.
• A 25% labor deposit is required upfront on larger builds.
• Vehicles, engines, or components not actively in progress will not be stored beyond 3 days. Storage fees apply.
• Customer-supplied parts are installed at your own risk with no warranty implied.
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5. ⚠️ Priority, Delays & Financial Responsibility
• Project priority is based on payment status. If you delay payment or stall the process, your build drops in the queue.
• If we agree to continue holding your vehicle while waiting on your funds, a $100/week holding/storage fee will be charged.
• If you owe payment for parts more than 14 days, a 5% monthly late fee will be applied to the balance.
• We will not adjust our schedule to accommodate delays caused by personal or financial issues on the customer’s side.
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6. ⚙️ Expectations, Parts Selection & Safety
• If you ask for advice on a reliable setup or build plan and then attempt to substitute cheaper or mismatched parts against our guidance, your project may be declined.
• Our time and name are tied to quality work. If you don’t trust our experience, this is not the right shop for you.
• If you bring a vehicle in with a minor issue, but there are major safety concerns or failing components, they must be corrected before we continue. No exceptions.
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7. 🤝 Respect, Conduct & Communication Policy
• Ruthless Performance & Fab is here to help you achieve your dream build in the most cost-effective way without cutting corners.
• We expect to be treated with basic respect and professionalism. If you’re disrespectful, aggressive, or show up with a poor attitude — we will refuse service.
• We are not your outlet for stress, financial setbacks, or personal issues. If you are behind on funds, communicate clearly — do not show up expecting flexibility without notice.
• We’re a small business, not a corporation. We value communication, honesty, and mutual respect.
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8. 🧾 Warranty Policy
• Ruthless Performance fabricated parts and labor carry a 3-year warranty for the original vehicle owner only.
• Warranty covers normal wear and tear — not abuse, crash damage, improper install by third parties, or racing failures.
• No warranty on customer-supplied parts.
• Manufacturer warranty applies only to parts we supply and install. All third-party part sales are final.
• All warranty claims must be handled by Ruthless Performance directly.
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9. 📋 General Terms & Conditions
• No outside labor, no side deals, and no third-party work performed during or after fabrication will be supported.
• Customers may not be present in work areas unless invited. For safety and focus, no loitering in the shop.
• All quotes expire after 7 days unless otherwise stated.
• Any form of chargebacks, fraudulent claims, or refusal to pay will be treated as theft of services and pursued legally.
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✅ Final Notes
We’re here to build badass cars — not babysit, bargain, or take abuse. These rules protect your investment and our reputation. If you’re serious about quality and want to work with people who care, we’re the right shop for you.
Thanks,
Ricky – Ruthless Performance & Fab
