07/25/2026
Frustrated that Porter Drug had to make such a difficult yet important decision. It should never be like this. Express Scripts isn’t the only bad player but they are near the top.
I’m always on the side of my Independent Pharmacy community. Stay true to our commitment to our patients and community.
Many of you have been affected by recent contract changes involving Express Scripts.
For years, Pharmacy Benefit Managers (PBMs), including Express Scripts, have reimbursed many independent pharmacies at rates that were often far below the actual cost of the medication. No small business can continue operating while taking losses like that every day.
These low reimbursements have contributed to the closure of pharmacies across the country, leaving many communities without convenient access to medications, vaccinations, and the personalized care that local pharmacies provide.
After much thought, we made the incredibly hard decision to terminate our contract with Express Scripts so that we can continue serving the Neodesha community and the surrounding areas for years to come. This decision was not made lightly, and we know it has affected some of our valued patients since it took effect this month.
Our commitment to you has not changed. We are happy to work with every patient affected to explore available options. In many cases, we’ve been able to provide medications at costs that are similar to previous copays.
At the end of the day, our mission is to take excellent care of our neighbors. Unfortunately, continuing to absorb unsustainable losses imposed by PBMs will prevent us from fulfilling that mission.
We are deeply grateful for every person who walks through our doors and trusts us with their healthcare. Your loyalty, support, and patience mean more to us than words can express. We promise to continue advocating for our patients, working hard to find solutions, and providing the compassionate, personalized care you’ve come to expect from us.
As always, thank you for allowing our family to help take care of yours.