08/04/2024
Dogget Doggett Ford Lincoln of Beaumont Who do I need to talk to at Doggett Ford of Beaumont in the service department that has any sense. My vehicle is about to go back for the 3rd time for the same issue?got about $5k worth of new parts and the initial complaint is worse than it was the first time it was dropped off. Not to mention the 2.5 hour drive to bring it back and forth. It really
Makes you wonder the quality of work you are getting when s**t is done to your vehicle and you get it back with grease all on the fenders and hood and a “fresh” oil change associated with said work done but the old
Oil Life sticker is still in the window. Of
You can’t cover the simple
S**t that concerns me even more about the internal work youve done on my engine. Btw I’m
In service field as well and this is not acceptable. Btw if anyone replies to this don’t refer me to the unqualified service manager. Because he doesn’t know his head from his ass either. I’m looking for contacts further up the chain that actually me give a shot about quality work and customer service. Sad but this is what you deal with when big corps buy out local
Companies. I’ve documented every message , call, excuse and every ounce of attitude I’ve gotten from these dips**ts that can’t even fix my vehicle and the people that are over them watching this kind of work being performed. I guess high volume businesses aren’t affected by bulls**t service. On a good note , not a single complaint on the finance/sales end, all
Stand up friendly professional people. The service department is an absolute though . Rant over …. For now
