Ampersand

02/16/2022

Ampersand is currently recruiting for an outgoing technology savvy individual to fill its Solutions Engineer role. This position will develop demonstrate and articulate, in non-technical terms, product and software features that will provide the best results for our client’s organizational needs while balancing elements of design, cost, and safety.

This is a full-time, exempt, salary position, with a range of $88k – 92k/year, DOE, located in Anchorage, AK.

Qualifications
• Four years’ professional IT experience, a bachelor’s degree in a related field may be substituted for additional years of experience
• Two years’ in a sales engineering role preferred
• One year experience with network design and operation (including L2 switched LAN, wireless and IP routing)
• One year experience with on-premise virtualization platforms
• One year experience with hyperscale public cloud infrastructure
• Relevant professional certifications preferred, for example Nutanix, Cisco, NetApp, VMWare, Dell and Microsoft

If you are interested in this exceptional opportunity, please visit our website at https://www.ampersandtech.com/careers to view the full job description and to download an application.

Working with Ampersand means working on bettering businesses from Alaska to Arizona. Learn more about our competitive career opportunities here.

02/16/2022

Ampersand is currently recruiting for a someone who is a creative thinker and who likes to identify solutions to IT infrastructure and connectivity needs for our Infrastructure Engineer position. This position will design and troubleshoot operating systems, update hardware, and share expertise with clients and team members.

This is a full-time, exempt, salaried position, with a range of $85k – 90k/year, DOE, located in Fairbanks or Anchorage, AK, or may be remote.

Qualifications
• Five to eight years’ professional experience
• Three years’ experience with Linux and Windows administration and automation experience
• Two years’ experience with current development practices
• Two years’ experience with various RDMBS and/or NoSQL databases including backups and recovery
• Two years’ experience with Version control
• Two years’ experience scripting

If you are interested in this exceptional opportunity, please visit our website at https://www.ampersandtech.com/careers to view the full job description and to download an application.

Working with Ampersand means working on bettering businesses from Alaska to Arizona. Learn more about our competitive career opportunities here.

02/16/2022

Ampersand is currently seeking an outgoing, problem solver who likes to manage projects and provide security solutions for its Information Security Engineer. If you like designing technology strategies and sharing your knowledge with others, this is the position for you.

This is a full-time, exempt, salaried position, with a range of $29 - $36/hr, DOE, located in Anchorage, AK.

Qualifications
• Ten years’ professional in security experience
• Four-year degree in computer science, software engineering, or a related field (a combination of education and experience may be substituted)
• Relevant professional certifications, preferred

If you are interested in this exceptional opportunity, please visit our website at http://ow.ly/hvIo50HW9tr to view the full job description and to download an application.

Working with Ampersand means working on bettering businesses from Alaska to Arizona. Learn more about our competitive career opportunities here.

02/16/2022

Ampersand is currently recruiting for a someone who is detail oriented and likes working with records for its Compliance Clerk opening. This position is responsible for records management, document filing, and audit preparation, and ensures company records standards are upheld.
This is a full-time, non-exempt, hourly position, with a range of $22 - $24/hr, DOE, located in Fairbanks, AK.

Essential Functions
• Records management for AK-CIP and other information security compliance exhibits and proofs
• Maintains cyber-security compliance filings and documentation in "audit ready" state
• Prepares and files required regulatory paperwork
• Provides administrative support to information security and internal audit teams

Knowledge, Skills & Abilities
• Demonstrated proficiency with professional and technical writing
• Demonstrated knowledge of regulatory filings and frameworks
• Exceptional follow-through and attention to detail
• Excellent oral and written communications skills
• Ability to work independently and with a group
• Ability to work in a fast-paced environment with changing needs and deadlines

Qualifications
• High School diploma
• Two – five years’ professional compliance management experience, preferred

If you are interested in this exceptional opportunity, please visit our website at https://www.ampersandtech.com/careers to view the full job description and to download an application.

Working with Ampersand means working on bettering businesses from Alaska to Arizona. Learn more about our competitive career opportunities here.

02/16/2022

Ampersand is currently seeking an outgoing, detail oriented, technically savvy individual to be its next Client Services Analyst. This position is responsible for providing excellent client experience while providing cloud and on-premises technology systems support in the field and virtually.
This is a full-time, non-exempt, hourly position, with a range of $25 - $27/hr, DOE, located in Anchorage, AK.

Essential Functions
• Troubleshoot, support, and assist clients with technology systems
• Provide maintenance to new and existing technology systems
• Provide clients with an exemplar customer service experience
• Perform duties at the client’s work site
• Provide call-center support to clients

Knowledge, Skills, Abilities
• Basic knowledge of technology systems and application designs
• Demonstrated knowledge of Microsoft Windows and Linux computing environments
• Demonstrated knowledge of computer system and network functions
• Demonstrated knowledge of scripting and automation
• Demonstrated knowledge of virtualization systems
• Exceptional attention to detail and follow-through
• Excellent oral and written communication skills
• Ability to work independently and within a group
• Ability to work in a fast-paced environment with changing deadlines and needs

Qualifications
• Four to six years’ experience with Microsoft Windows and Linux systems, a two-year degree many be substituted for experience
• One-year experience in client service or related field, preferred
• Relevant professional certification, preferred

If you are interested in this exceptional opportunity, please visit our website at https://www.ampersandtech.com/careers to view the full job description and to download an application. Submit your application, resume’, and cover letter to [email protected].

Working with Ampersand means working on bettering businesses from Alaska to Arizona. Learn more about our competitive career opportunities here.

02/16/2022

Ampersand is currently seeking someone who has outstanding organizational and critical thinking skills for its Business Analyst position. This position assesses client needs and develops solutions to their business operations through data analysis and market research to improve outcomes.

This is a full-time, exempt, salaried position, with a range of $35k – $40/year DOE, located in Fairbanks, AK.

Qualifications
• Three to five years’ experience as a business analyst with client-facing responsibilities, or related professional experience
• Bachelor’s degree in business administration, finance, information technology, or related field (a two-year degree and relevant experience may be substituted)
• One year experience with Microsoft 365 implementation and adoption
• One year experience in client service or related field
• One year experience in line of business application
• One year experience with database/business intelligence
• One year experience in quality assurance and information systems testing methodologies, preferred
• Relevant professional certification, preferred

If you are interested in this exceptional opportunity, please visit our website at http://ow.ly/GQH350HW9kQ to view the full job description and to download an application. Submit your application, resume’, and cover letter to [email protected].

Working with Ampersand means working on bettering businesses from Alaska to Arizona. Learn more about our competitive career opportunities here.

02/16/2022

Ampersand is currently seeking four (4) individuals who can give provide outstanding technical support for its clients and stakeholders for its Client Services Technician (Tier 1&2) team. These positions provide a variety of customer support by responding to technical requests, troubleshooting technology-related issues, elevating issues when necessary, and providing exemplar customer service.
These are full-time, entry level positions, with an hourly range of $19 - $22/hr, DOE, and located in Anchorage.

Essential Functions
• Assist clients, telephonically, with their cloud and on-premises technological systems
• Identify and troubleshoot client issues
• Provide consultation services to clients
• Elevate client issues as appropriate to Tiers 3, 4, or to Cloud Infrastructure Solution teams
• Participate in call center functions
Qualifications
• Associates degree in computer science, information technology, or related field (a combination of education and experience may be substituted)
• One year experience in customer service or related field
• Relevant professional certifications preferred

If you are interested in this exceptional opportunity, please visit our website at https://www.ampersandtech.com/careers to view the full job description and to download an application. Submit your application, resume’, and cover letter to [email protected].

Working with Ampersand means working on bettering businesses from Alaska to Arizona. Learn more about our competitive career opportunities here.

10/06/2021

Having a growth mindset means more than just having a positive outlook or an open mind. Being open to critical feedback and able to hear the hard truths can be difficult, but the outcomes are often worth the discomfort.

https://hbr.org/2016/01/what-having-a-growth-mindset-actually-means

Debunking three common misconceptions.

10/01/2021

In a recent study, Microsoft uncovered that the number of hours we spend in meetings at work has doubled since before the pandemic. Meanwhile, our shrinking social connections at work are hampering innovation. What gives?

We believe that the solution must be

09/29/2021

Windows Server 2022 is now generally available, but your configuration management tools and libraries may need time to catch up. Is automated testing built into your configuration management pipeline?

http://ow.ly/YqLB50GhjXS

Today, we are announcing the general availability of Windows Server 2022. It’s a big step forward for the operating system that is trusted by major corporations and small businesses alike to run their business and mission-critical workloads. With Windows Server 2022, customers can continue to secu...

09/28/2021

Apple announced that several states may soon allow drivers licenses to be stored in an Apple Wallet. Would you “tap” your ID with the TSA when flying?

https://www.apple.com/newsroom/2021/09/apple-announces-first-states-to-adopt-drivers-licenses-and-state-ids-in-wallet/

Apple is working with states across the country to roll out the ability for their residents to add their driver’s license or state ID to Wallet.