29/07/2025
Another day, another completely unresponsive car.
This may or may not completely be an issue. But it is a contributing factor, we are quite sure.
Whenever you leave a car parked to go overseas, it is always advisable to check that all lights are off, recording camera is also off (or at least unplugged if it is set to 24hrs recording), but how do you disconnect the OBU on your own without the help of a technician? Erm, we can’t advise on that.
So, it’s easy to conclude this car is completely dead beacuase the car was unresponsive to the remote car key. We know the remote car key is still working for two reasons, one, it has that flashing little red light when you press on the button. Two, it worked like it should after the main car battery was replaced.
And if you are wondering how does a car with an electric boot open without any electrical power? Hint: for most German/continental makes, there is a jump start point in the front engine compartment that allows us to connect an external source of power.
This is also a handy point to back up power to the car while the car battery is being replaced. Having this power hooked up allows us to use the electrically operated boot and have access to the main car battery.
More than once, we were told by owners of continental cars which we were called in to change that “hey, the battery is in the boot!” when we opened the front bonnet. (Not this case though, because we fixed the car while the owner was still flying back Singapore)
This particular Audi A6 was parked for three weeks, and before the owner returned to Singapore, was already told by his family that the car was totally not responding to the remote. We are quite certain that without the OBU, the car would still unlock, because the power to unlock a car, as mentioned in our previous post, is very much less than that required to crank start a large capacity engine. But this one did not unlock.
Using the physical key, we unlocked the car and the dashboard that usually has some indication of life was also totally black.
Immediately after connecting the external power, the dash came to life.
The A6 car battery is under the floorboard of the boot and from what we saw, we concluded this unimportant and non-technical fact… the owner plays golf because there is a lot of dried grass in the boot! Back to the main story…
A typical A6 uses the 95Ah battery capacity with 760A EN of cranking power. We gave a little upgrade by installing one from Hoppecke Premium that is 100Ah. A little more is always nice to have, isn’t it?
The rest was fairly straightforward, with the removal of the old and installation and securing of the new one, the car was ready to be tested for starting up and alternator function. This is an important step as it helps to rule out the fact the old battery did not fail due to insufficient charging from a weak and failing alternator.
Fault codes were cleared by our programming tool so the customer would not have a face full of weird symbols which are recorded errors due to the sensors detecting low voltage levels, and we are done.
Happy to recover this handsome vehicle, and very satisfying to hear the engine roar back to life first crank after a new battery is installed!