09/09/2026
OFFICIAL CUSTOMER ADVISORY
Buy Authorised. Protect Your Maxhaust Experience.
Maxhaust Asia strongly advises customers to purchase Maxhaust products only through authorised distributors and dealers in the country where the products will be installed and used.
Choosing the right sales channel is about more than purchasing a product. It is about knowing who will support you—from installation and system setup to warranty assistance and after-sales service.
Local warranty coverage matters
Products purchased outside Maxhaust Asia’s authorised local distribution network—including those supplied by unauthorised resellers, parallel importers and unauthorised dropshippers—are not covered by Maxhaust Asia’s local distributor warranty, subject to the applicable written warranty terms and mandatory consumer rights.
A genuine Maxhaust product does not automatically come with authorised local warranty coverage.
Customers should not assume that a warranty offered by an overseas seller or independent reseller will be honoured by Maxhaust Asia. Any claim that a purchase includes our local warranty or after-sales support should be verified directly with us before payment.
Look beyond the advertised price
An attractive purchase price should not be the only consideration. Before buying, establish who will carry out the installation, assist with system configuration, diagnose faults and handle any repair or replacement arrangements.
Where these services are not included in the purchase or covered by the applicable warranty, customers may face additional charges. Claims under an overseas seller’s warranty may also require coordination with that seller and arrangements for overseas return shipping.
A lower upfront price does not necessarily mean better value. Know what is included—and who is responsible when assistance is needed.
Verify before you pay
Before making a purchase, request confirmation that the seller is authorised to supply the product for your intended country of use, together with a proper invoice and clear written warranty terms.
Do not rely solely on statements such as “genuine product,” “international warranty” or “local support included.” Ask who provides the warranty, where claims are handled and which costs are covered.
Customers who are uncertain about a seller’s authorisation or a product’s eligibility for local support are encouraged to contact Maxhaust Asia before making payment.
Our recommendation is simple: Purchase through the authorised local network. Choose clear accountability, proper installation support and confidence beyond the sale.
MAXHAUST ASIA PTE. LTD.
For purchase verification and customer enquiries:
WhatsApp: +65 8200 8686
10 Kaki Bukit Road 1, #01-34, Singapore 416175
消费者重要公告
认准官方授权渠道，保障您的 Maxhaust 使用体验
Maxhaust Asia 郑重提醒所有消费者：购买 Maxhaust 产品时，请选择产品实际安装及使用所在国家的官方授权总代理或经销商。
选择正确的购买渠道，不只是购买一套产品，更是明确由谁为您提供安装、系统设置、保修协助及售后服务。
本地保修保障，不容忽视
凡通过 Maxhaust Asia 本地授权销售网络以外的渠道购买的产品，包括由未经授权的经销商、平行进口商及代发货卖家供应的产品，均不属于 Maxhaust Asia 本地总代理保修的承保范围。具体适用范围以相关书面保修条款及法律规定必须保障的消费者权益为准。
即使产品为 Maxhaust 正品，也不代表自动享有本地官方保修。
消费者不应假设海外卖家或独立经销商提供的保修承诺，会由 Maxhaust Asia 承担。任何声称购买后可享有本公司本地保修或售后支持的说法，均应在付款前直接向我们核实。
比较价格，更要比较购买后的保障
购买时，不应只考虑售价。请先确认由谁负责安装、系统设置、故障检测，以及后续维修或更换安排。
若相关服务未包含在购买配套内，或不属于适用保修的承保范围，消费者可能需要承担额外费用。若保修由海外卖家提供，消费者也可能需要自行与该卖家协调，并安排产品寄回海外处理。
购买价格更低，不代表整体更划算。付款前，请先确认包含哪些服务，以及需要协助时由谁负责。
付款之前，请先核实
购买前，请要求卖家提供适用于产品实际使用国家的授权资格证明、正式发票，以及清楚完整的书面保修条款。
请勿仅凭“原装正品”“国际保修”或“包含本地售后”等宣传字眼作出购买决定。务必确认由谁提供保修、在哪里处理保修申请，以及哪些费用属于保障范围。
对于卖家的授权资格，或产品是否符合本地保修及售后支持条件，如有任何疑问，请在付款前联系 Maxhaust Asia 核实。
我们的建议始终明确：认准本地官方授权渠道，选择责任明确的服务、专业的安装支持，以及购买后的安心保障。
MAXHAUST ASIA PTE. LTD.
购买核实及客户咨询：
WhatsApp：+65 8200 8686
10 Kaki Bukit Road 1, #01-34, Singapore 416175
