04/11/2026
For those with Widex Hearing Aids, see the notice below.
WIDEX SERVICE UPDATE: THE WIDEX MOMENT APPLICATION IS AVAILABLE AGAIN.
As of 4 November, the latest version of the Widex Moment application is available and core functionality has been restored. You can get back up and running by updating the application on your device.
We have been responding to a cybersecurity incident affecting certain IT systems. As a precaution, some systems were taken offline, which affected some of our applications. Throughout, your Widex hearing aids have continued to work as normal.
We are sincerely sorry for the disruption, and we are grateful for your patience while we restored services safely. A further update for Android location-based services and Find My Hearing Aids is planned for 16 November 2026, and we will keep you informed.
What to do now: Update your Widex Moment application to the latest version.
For additional guidance and further updates, visit 👉 https://www.widex.com/en/support/app/