24/01/2017
Position: Macau Hotel Sales Associate - Retail
Job Description
Optimisms sales by delivering excellent customer service tailored to individual customers.
Ensures the highest level of customer service and delivers a unique client experience.
Greets clients in a warm, welcoming and courteous manner.
Addresses guests’ requests and recommends products and services.
Provides clients with product and brand knowledge to enhance and ensure cross-selling and up selling across categories.
Handles customer issues promptly and relays to management.
Assists clients with After Sales Service questions and issues, i.e. exchanges, defective merchandise, and repairs.
Establishes a rapport with clients and builds effective customer relationships.
Maintains customer outreach/correspondences to build and enhance relationships and drive sales.
Maintains a professional appearance and behavior.
Job Recruitment
Experience: Minimum of 1 - 3 years in a commissioned sales environment.
Education: Secondary school or equivalent.
Knowledge/Certificates: POS system and cashiering.
Language Ability: Fluent spoken Cantonese and Mandarin; English an advantage.
Computer Skills: Basic.
How to Apply
Recruitment Hotline: 853 8294 6822
E-mail: [email protected]
*for interested candidate please submit your resume with a recent photo to us.
All personal data collected will be treated strictly confidential and for recruitment purpose only
職位:澳門酒店 零售
職位描述:
提供卓越的客戶服務,建立持續的關係,努力達到/超過銷售目標。
提供獨特的客戶體驗,開發重複業務和客戶。
通過為個人客戶量身定制的優質客戶服務,優化銷售。
確保最高水平的客戶服務,並提供獨特的客戶體驗。
以溫暖,熱情和禮貌的方式迎接客戶。
解決客人的要求並推薦產品和服務。
為客戶提供產品和品牌知識,以增強並確保跨類別的交叉銷售和銷售。
及時處理客戶問題並轉交給管理層。
幫助客戶提供售後服務問題和商品維修。
與客戶建立良好的關係,建立有效的客戶關係。
維持客戶拓展,建立和加強關係並促進銷售。
保持專業良好的外觀和行為。
職位要求:
經驗:相關銷售經驗至少1 年。
教育:中學或同等學歷。
知識/證書:POS系統和收銀。
語言能力:流利的廣東話和普通話;英語的優先。
計算機技能:基本文書。
申請途徑
招聘熱線:853 8294 6822
電 郵:[email protected]
*有興趣之申請者請遞交履歷。所收集之個人資料將絕對保密并僅作招聘用途。