Ember Engineering - Air Con Sale & Services - Nay Pyi Taw

Communication

 We will listen carefully to understand the needs and concerns of our clients and

value their input.

 We will make every verbal and written effort possible to ensure the consistent

and timely upward, downward, and lateral flow of information.

 We will communicate professionally and not allow the use of inappropriate

language or gestures.

Ethics

 Our word will be our bond...honesty and integrity our way of doing business.

 We will do the right thing because it is the right thing to do.

 Dedication and hard work will be our hallmarks.

Improvement

 We will continually look for new and better ways to accomplish our

responsibilities.

 Creativity and flexibility will be highly valued.

Ownership

 When notified of a problem we will respond as soon as possible, and it will

become our problem until it is resolved.

Performance Excellence

 We will look, speak, and conduct ourselves professionally at all times.

 We will consistently maintain a pro-active and can-do attitude.

 Pride in our accomplishments and responsiveness will be our hallmarks.

Respect

 We will earn the respect of outside service providers by clearly stating our

expectations from them and treating them as partners; working toward the same objective.

 We will provide a mutually supportive and positive working environment.

 We will conduct ourselves courteously at all times.

 We will show the same level of respect to those we work and who work for us, as

we do to those we work for.

 We will be known as consummate team players with a focus on working well with

everyone.

Quality

 We will seek the satisfaction of a job well done; in every activity.

 We will require vendors, service providers and co-workers to provide quality

products and services because nothing less will be accepted.

Safety

 We will learn and practice the safe use of equipment and products.

 We will provide and wear the appropriate PPE for working safely.

 We will ensure that all the staffs are following safe work practices.

Service

 Service to others is our reason for existing.

 The needs of those we serve, not the clock, will dictate our service schedule.

 Our customers will be made to feel comfortable and confident that we will provide

a physical environment that meets their needs.