19/06/2026
Quality Management: Defining the Elusive Core.
is undeniably vital for all businesses; however, because quality itself remains an elusive, multifaceted entity lacking a single universally accepted definition—unlike precise terms such as project or contract—pursuers must first discover its true meaning across contexts to leverage it fruitfully. To commence a journey toward quality excellence, one must clearly answer two foundational questions: What does mean to me? and Who is my ?
Quality management is undeniably vital for all businesses; however,...