11/06/2021
Dear Job Seekers,
There are multiple opportunities for in our Team for Laptop/Desktop Service Technicians.
CHENNAI : 25- Open Position
If resumes are shared, we could accordingly take process and on board relevant candidates.
Field Service Technician Responsibilities Include:
• Providing service and customer support during field visits or dispatches
• Managing all on site installation, repair, maintenance and test tasks
• Diagnosing errors or technical problems and determining proper solutions
Job brief
We are looking for a self-starter Field service technician to deliver the desired
customer service experience. The goal is to drive service success that
improves customer satisfaction, maximizes customer retention and increases
profitability.
Responsibilities
• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safely manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organisation
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers Requirements
• Proven field service experience
• Ability to troubleshoot, test, repair and service technical equipment
• English literacy
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with mobile tools and applications
• Technical degree or certification
Note: Candidate who has bike would be preferable. B.E , B.Tech and Diploma candidates passed 2019 and 2020 will also be given priority.
Please drop resume to: [email protected]
You may share Fresher’s as well where we can consider them as Trainee Technicians.