25/10/2023
We got the news weāve been shortlisted for ābusiness transformation of the yearā in the Business Excellence Awards today.
I entered us. Iāve never done that before. Why this time? Because I am SO freaking proud of Robert and the sheer amount of determination, graft and resilience he has. Heās been the one that has set the recipe for basically every espresso served at Yay, whether he brewed it or not- the one there fixing things when they broke, putting in hours and hours on the machine- faithfully pouring those coffees to a very high standard, serving our lil Scarborough community come rain or shine (though admittedly not on the street in the pouring rain š) He may not be much of a talker, but heās the one without whom Yay simply wouldnāt be a thing. Heās a doer. And this year, heās completely retrained, and become a coffee equipment engineer- serving the hospitality industry that we love so much, and doing a good job, because thatās what he does. Iām still here of course in the background, but this is him doing his thing, and you know, the other day I let go of my āwe donāt enter ourselves for thingsā mentality.
I want to celebrate him, and 8 years of Yay, because we recently hit our trading anniversary, and we were too busy doing a bunch of things to notice š It has absolutely not all been plain sailing, in fact the voyage has often been pretty rough, but weāre still here, still about doing things excellently, because if youāre not going to try to do it well, then whatās the point. It just looks a bit different now.
Whether or not we win is irrelevant really- obviously I would love for us to, but Iām raising my glass to Roberto and this lil business whatever happens. And to you guys. Because without you there is no way weād still be here, with an opportunity to do what weāre doing.
Thank you for buying those brews. Thank you for coming through both our shop doors, for queuing on the Esplanade, for booking us for events, for passing work on. For your encouragement. Your feedback. And to the team weāve had over the years. You are champions. Youāve helped make Yay what it is now.
You really are the best.
Love,
Lottie
www.yaycoffeetech.com
www.potterandclay.co.uk