01/02/2021
Adams & Sons Limited is a friendly, award winning, independent vehicle repair and MOT centre located in the village of Morcott, Rutland. We are an established family run business that has been helping customers with their motoring needs since 1932. We pride ourselves on paramount customer service and great working atmosphere for our employees. The company holds great staff retention with a loyal customer base to match.
The pandemic has been tough on many businesses; however, we have been fortunate to celebrate a record financial year, guaranteeing job security and further development for your career.
Adams & Sons is easily commutable from Oakham, Peterborough, Stamford, Corby, Kettering, Melton Mowbray and Market Harborough.
Due to continued growth, we are excited to welcome a new employee to join our esteemed team as a Service Advisor.
The ideal candidate –
• Experienced in a customer facing role, preferably within the automotive sector. Retail experience within a customer facing role will be considered with full training offered.
• Possess naturally positive interpersonal skills, with the ability to communicate effectively with customers and fellow employees. As well as being punctual, trustworthy and reliable.
• Hold a full UK driver’s License
• Professional and friendly telephone manor
• Competent in learning new processes and systems with a good understanding of IT
• Organised with the ability to delegate multiple tasks in a swift fashion.
A typical day will involve booking vehicles into the service dairy, taking new enquiries via telephone, in person or via email. Assisting customers with quotations for repairs required to their vehicles, booking loan cars where needed, keeping customers updated with progress reports, ordering and organising parts from numerous suppliers to the workshop, generating invoices and ensuring they are paid, communicating and organising the workshop diary to technicians. Attend department meetings and personal appraisals with the managing director.
This position is a full time, permanent role consisting of a 5 day working week with 2 Saturdays per month. Overtime is available should you wish to top up your piggy bank! Our opening hours are 8:00am-5:30pm and Saturday 8:00am-12:30pm.
Package includes £20,000 per annum, pension scheme, 30 days annual holiday entitlement (including bank holidays), discount car repairs for you and family members including one free MOT per year.