04/06/2026
Sales Administrator
Job Overview
The Sales Administrator provides essential support to the sales team by processing orders, managing customer accounts, and ensuring smooth communication between departments. This role is key to maintaining high levels of customer satisfaction and operational efficiency in a fast-paced manufacturing environment.
Key Skills Required
Previous experience in a sales administration or customer service role, ideally in manufacturing or engineering. Strong organisational and multitasking skills.
Excellent written and verbal communication. Proficient in Microsoft Office and CRM/ERP systems.
Experience in the stairlift, mobility, or healthcare equipment industry. Familiarity with Salesforce, SAP, or similar platforms.
A proactive, customer-focused attitude with attention to detail.
Key Responsibilities
Accurately input and manage customer orders in the CRM or ERP system.
Confirm order details with customers and ensure all required information is complete. Coordinate with production and logistics teams to ensure timely delivery.
Respond to customer enquiries via phone and email in a professional and timely manner. Provide updates on order status, delivery schedules, and product availability.
Handle complaints or issues and escalate when necessary. Prepare quotes, proposals, and sales documentation.
Maintain and update customer records and sales databases. Assist with scheduling appointments, meetings, and follow-ups.
Generate sales reports and performance summaries for management. Track order progress and flag any delays or issues.
Support marketing and promotional campaigns as needed.
Full time, permanent position working Monday to Friday, based at our head office in Bradford.
To register your application please send your full CV with covering letter to [email protected]
