15/10/2026
The company that sells you the grout and the company that pours it are usually not the same company.
That is how a correctly specified product ends up badly installed. Surface preparation, formwork, pour temperature and cure conditions all sit with whoever is on site that week. When it fails, the supplier points at the application and the applicator points at the product.
We manufacture our own grout and resin systems, and our own crews apply them. One company answerable for the specification and for the result on the foundation.
A paper fiberizer lost roughly 50mm of cement grout because it had been badly installed and the surface was never properly prepared. We were on site within two weeks, scabbled it back, and regrouted with AT800.
https://alphatec-engineering.com/success-cases/fiberizer-foundation-regrout-and-repair/
Does the company that specified your grout ever come to site?