ZENER Marine Egypt

ZENER Marine Egypt Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from ZENER Marine Egypt, Engineering service, Edmon fermon Smouha Alexandria, Alexandria.

Zener Marine Services is the leading name in Marine Electronics Industry offering the most comprehensive range of products and solutions from globally renowned brands for both onshore and offshore applications in Electronics, Navigation, Communication

Job Title : Service Engineer Job DescriptionZener Marine Services is a name of acclaim in the Marine Electronics Industr...
03/10/2024

Job Title : Service Engineer
Job Description
Zener Marine Services is a name of acclaim in the Marine Electronics Industry offering the most comprehensive range of products and solutions from globally renowned brands for both onshore and offshore applications in Electronics, Navigation, Communication and Automation sectors. We have a global network of offices and support locations. Our Egyptian office (Zener marine Egypt) is based in Alexandria.
Job responsibilities :
• Carry out installation and commissioning of NAVCOM equipment on customers vessels / Yachts & boats.
• Carry out maintenance and repair of equipment on customers vessels/ Yachts & boats.
• Provide technical support to customers and the company’s sales and service agents.
• Able to perform surveys and inspections of ship radio communications and radio navigational installations.
• Carry out unplanned maintenance in the event of a failure or malfunction, with the objective of restoring normal operations as quickly as possible.
• Ensure jobs are completed with minimal lead time to obtain optimum efficiency and customer satisfaction.
• Be able to travel if/when required.
Job Requirements
• Education: BSc in Electronics & Telecommunication Engineering.
• Min 1-2 years experience in a service industry, Experience working for a marine electronics service company is a plus.
• Able to write service reports.
• Able to work independently as well as a team player.
• Good in spoken and written English language.
• Proficient in MS Office software.
• Excellent communication skills.
• Positive attitude and willingness to learn.
• Flexibility for travel upon business needs.
• Doesn't have any chronic disease.

Please send your CV To
[email protected] Subject : SE001

Job Title : Service Coordinator Is responsible for ensuring the smooth delivery of services to clients, overseeing the l...
03/10/2024

Job Title : Service Coordinator
Is responsible for ensuring the smooth delivery of services to clients, overseeing the logistics, and managing the coordination of service teams. Below is a typical job description for a Service Coordinator:
Job Title: Service Coordinator
Key Responsibilities:
1. Client Communication:
o Serve as the primary point of contact for clients regarding service inquiries, scheduling, and updates.
o Maintain positive client relationships by addressing concerns and ensuring timely service delivery.
2. Scheduling and Coordination:
o Plan and schedule service tasks, ensuring that service technicians or teams are assigned to jobs efficiently.
o Coordinate service appointments, taking into consideration technician availability, client schedules, and location.
3. Service Documentation:
o Maintain accurate records of services performed, including job details, completion dates, and client feedback.
o Prepare and file service reports, work orders, and billing documentation for completed tasks.
4. Team Support and Coordination:
o Act as a liaison between service technicians and management, relaying any issues or concerns.
o Provide support and assistance to field service teams when necessary, resolving scheduling conflicts or job site issues.
5. Problem Solving and Conflict Resolution:
o Quickly address any service-related issues or conflicts that arise, ensuring that problems are resolved to the client's satisfaction.
o Troubleshoot any logistical or operational challenges that affect service delivery.
o Monitor service operations for adherence to health and safety regulations, addressing any concerns with appropriate measures.
o Provide regular updates to direct manager regarding service operations, performance metrics, and client satisfaction levels.
6. Billing and Financials:
o Coordinate with the accounting department to ensure that clients are billed accurately for services rendered.
o Handle any billing inquiries or disputes from clients.
Qualifications and Skills:
• Education: Bsc of electronic or electric engineering
• Experience: Previous experience in customer service, logistics, or operations coordination.
Work Environment:
• Typically operates in an office setting, coordinating with field teams via phone, email, or project management software.

Please send your CV To
[email protected] Subject : SC002

Job Description: Sales Engineer Position Title: Sales EngineerLocation: [Alexandria and Suez]Reports To: [Direct Manager...
03/10/2024

Job Description: Sales Engineer
Position Title: Sales Engineer
Location: [Alexandria and Suez]
Reports To: [Direct Manager]
Department: Sales/
________________________________________
Job Overview:
The Sales Engineer is responsible for combining technical knowledge with sales skills to provide advice and support for selling complex products and services. They work as part of the sales team and serve as a liaison between the company’s engineering department and its clients. The role involves a blend of relationship-building and technical expertise to meet both customer needs and sales goals.
Key Responsibilities:
• Sales & Business Development:
o Develop and maintain strong relationships with new and existing clients.
o Identify and pursue sales opportunities, presenting products and services to potential customers.
o Conduct market research to identify potential clients and assess customer needs.
o Meet or exceed sales targets through customer acquisition and retention.
• Collaboration & Coordination:
• Collaborate with internal teams (engineering, product development, and marketing) to align product offerings with customer requirements.

o Work closely with the engineering team to ensure that customer specifications are understood and met.
o Provide feedback from clients to improve existing products and help develop new offerings.
• Product Knowledge & Industry Expertise:
o Stay up-to-date on the company’s product lines, technical advancements, and industry trends.
o Understand competitors’ products and services to effectively position the company’s solutions.
o Continuously expand technical knowledge to become an expert in the products and services being sold.
• Customer Relationship Management (CRM):
o Maintain accurate records of all sales activities and client interactions using
o Available tools
o Track customer satisfaction and work to resolve any issues that arise during or after the sales process.
o Follow up with client’s post-sale to ensure product satisfaction and explore opportunities for additional sales.
Qualifications & Skills:
• Education: Bachelor's degree in Engineering (Electronics, Electrical, or related field), or a combination of equivalent experience in technical sales.
• Experience: preferred having experience in the same field
• Sales Skills:
o Proven ability to meet and exceed sales targets.
o Ability to explain complex technical concepts to a non-technical audience.
• Communication Skills:
o Strong verbal and written communication skills with the ability to deliver compelling presentations.
o Excellent negotiation and persuasion skills.
• Interpersonal Skills:
o Strong customer relationship management skills.
o Ability to build trust and maintain long-term relationships.
• Travel: Willingness to travel to client locations, trade shows, and industry events as needed.
Key Competencies:
• Customer-focused and results-driven
• Ability to work both independently and as part of a team
• Strong business acumen with a technical focus
• Excellent organizational and time management skills
• Adaptability in a fast-paced, dynamic environment

Please send Your CV to
[email protected] Subject : Sales01

Zener Marine Egypt is Hiring ( Sales & Purchasing Specialist )Responsibilities· Responsible for assigned contr...
08/07/2024

Zener Marine Egypt is Hiring ( Sales & Purchasing Specialist )
Responsibilities
· Responsible for assigned contract clients
· Responds to clients’ request for quotation, verifies the scope of work is within the contract and billable and assesses the Beyond Economical Repair (BER) condition.
· Sends a quote to the client according to the specific signed contract conditions and obtains agreement from the customer
· Monitors the agreed delivery of parts and services as per contract
· Arranges the service in port in accordance with the ship’s schedule
· Arranges the pre-delivery of spare parts from warehouse
· Works with Contract Support (Finance) to close contracts service orders
· Sends service report to customer
· Adds costs plus bookings for billable work
· Assists with attendance disputes
· Checks incoming invoices
· Provides contract support
· Maintain ship list (vessels purchased or sold) and equipment list (serial numbers, software versions, expiration dates) in the system
· Familiar with Maintenance Reporting
Skills / Abilities
· You can deal well with situations and the dynamics of the maritime sector
· You are familiar with contracts
· You have strong communication and collaboration skills
· Good customer focus
· You are service minded and not afraid to take responsibility
· You are strong in problem solving
· Fluency in English in word and writing
Work Experience
· Minimum of 2 years of experience in similar job in customer services environment (24/7 environment)
· Track record of having worked in a technology driven industry preferrable in ship building (new build, retrofit), oil and gas (rigs, refineries) or navy-related industries
Education
Bachelor in Business Administration/Electronics Engineering or other engineering discipline
Please send your CV Resume to
[email protected]
[email protected]
with Subject ( Sales Applicant)

we are honored to attend Engineering Job fair Forum in cooperation with the Engineers Syndicate Council it was a great D...
02/12/2023

we are honored to attend Engineering Job fair Forum in cooperation with the Engineers Syndicate Council it was a great Day to represent Our company and introduce ourselves as a leader Company in this Field
ZENER Marine Egypt

In cooperation with the Engineers Syndicate Council.Waiting for your honor at the Engineering Job Fair Forum at the Engi...
30/11/2023

In cooperation with the Engineers Syndicate Council.
Waiting for your honor at the Engineering Job Fair Forum at the Engineers Club in Alexandria
On Friday the 1st of December 2023. بالتعاون مع مجلس نقابه المهندسين
في انتظار تشريفكم في ملتقي سوق العمل الهندسي بنادي المهندسين بالاسكندرية.
وذلك يوم الجمعه الموافق 01 ديسيمبر 2023

installation of a new Radar KODEN MDC-7912 12 Kw 64 NM supplied by our side installed by our Talented Technicians and ou...
04/09/2023

installation of a new Radar
KODEN MDC-7912 12 Kw 64 NM supplied by our side
installed by our Talented Technicians and our client Satisfied thats what we alwayes Do 🤷‍♂️👌💪
anyone can finish a job but we are Looking for the Client's Satisfaction 👌
dont hesitate to contact us if you are looking for perfection 👌😉
Zener Marine Services Egypt
Zener Marine Services LLC

19/06/2023

Zener Marine Egypt Have Open Vacancy " Sales & Service Coordinator " Male/Female

As a Service Coordinator you are the single point of contact for contact customers for Sales and Service. You are responsible for the carry out of repairs, trouble shooting, installation, service on navigation and communication (NavCom) equipment on marine vessels of various specifications for contracts customers. Your goal is to achieve the highest levels of quality and customer satisfaction while conducting repairs, trouble shooting, installation, service on NavCom equipment.

Responsibilities
• Responsible for assigned contract clients
• Responds to clients’ request for quotation, verifies the scope of work is within the contract and billable and assesses the Beyond Economical Repair (BER) condition.
• Sends a quote to the client according to the specific signed contract conditions and obtains agreement from the customer
• Monitors the agreed delivery of parts and services as per contract
• Arranges the service in ports in accordance with the ship’s schedule
• Arranges the pre-delivery of spare parts from warehouse
• Works with Contract Support (Finance) to close contracts service orders at the end of the month
• Sends service report to customer
• Adds costs plus bookings for billable work
• Assists with attendance disputes
• Checks incoming invoices
• Provides contract support
• Maintain ship list (vessels purchased or sold) and equipment list (serial numbers, software versions, expiration dates) in the system
• Familiar with Maintenance Reporting in Cognos
• Visits customers

Skills / Abilities
• You can deal well with situations and the dynamics of the maritime sector
• You are familiar with contracts
• You have strong communication and collaboration skills
• Good customer focus
• You are service minded and not afraid to take responsibility
• You are strong in problem solving
• Fluency in English in word and writing
Education
Bachelor in Electronics Engineering/ Business Administration or other engineering discipline

Pleas send your resume to" [email protected] " mention Job code " SC001"

Another successful installation and commission IRIDIUM CERTUS and Intellian VSAT done by our engineer ZENER Marine Egypt...
22/05/2023

Another successful installation and commission IRIDIUM CERTUS and Intellian VSAT done by our engineer ZENER Marine Egypt

we are Honored to Announce That we are zener Marine Services Egypt Now Authorized from The Egyptian authority for Mariti...
01/02/2023

we are Honored to Announce That we are zener Marine Services Egypt
Now Authorized from The Egyptian authority for Maritime Safety to carry out all kind of Radio Surveys for all Egyptian flagged vessels
- Shore Based Maintenance agreement
- EPiRB Testing ,Programming and issuing annual certificate
- AIS testing and issuing annual certificate
- APT for VDR and SVDR
- SSAS Testing
it takes a lot of hard work from all of our team Thank you all for the hard work and we will not stop here we are seeking for the next challenge

Address

Edmon Fermon Smouha Alexandria
Alexandria

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Saturday 9am - 5:30pm
Sunday 9am - 5:30pm

Telephone

+2034289771

Website

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