23/09/2026
This Peruvian client placed a single order for three JUGAO machines:
A laser cutting machine, a bending machine, and a laser welding machine.
After the equipment arrived at their facility, the client reported they were unfamiliar with the operation.
Our engineers immediately arranged remote training, guiding them step-by-step through everything from startup self-checks and parameter settings to the actual cutting, bending, and welding processes.
Language barrier? We overcame it using a combination of videos, diagrams, and translation software to ensure clear communication.
Time zone difference? Our engineers adjusted their schedules to be online and answer questions during the client's working hours.
Today, the client sent us a video—
The machines are running smoothly, the finished parts look excellent, and the client is giving a thumbs-up to the camera.
He said, "JUGAO's service gives me even more confidence than the machines themselves."
Selling the equipment is just the beginning; ensuring the client can actually put it to effective use is the real mark of excellence.
JUGAO—global service, and we deliver on our promises.
Whatsapp: +8613222111178
Email: [email protected]
Official website: www.jugaocnc.com
