26/09/2026
Over on another corner of social media, someone questioned, and seemed genuinely intrigued by, our claim that the espressoDECK is designed with ease of servicing in mind.
Fair question.
Jason has spent more than 30 years servicing and repairing traditional espresso machines, often attending urgent breakdowns in busy cafés. When he designed the espressoDECK, he used that experience to make life a little easier for the technician.
Lift the cup-warming tray and the boiler and its components are accessible without removing the machine from the bench. The steam taps can also be serviced while the machine remains operational.
The components and materials used throughout the espressoDECK have been carefully selected with durability, consistency and serviceability in mind.
We use familiar components wherever possible, including the E61 group head, which experienced espresso machine technicians already know how to service and commonly carry seals and parts for.
Of course, “easy to service” is subjective and depends on the technician’s knowledge and experience. And yes, any espresso machine is easier to work on in a workshop, with every tool and spare part within reach. But cafés cannot always bring their machine to the technician’s workshop.
There is another side to serviceability too: how a machine is used and looked after. Good water filtration, changing filters when required, daily cleaning, preventative maintenance and the volume of coffee being produced all have a significant impact on the life of an espresso machine.
We believe good commercial equipment should be maintained, repaired and kept working for as long as it is practical to do so, rather than routinely replaced. That philosophy has influenced the espressoDECK from the beginning.
And when our customers or their technicians need support, we are here to help with troubleshooting, technical videos and fast access to spare parts.
