02/09/2026
A beautiful spring day here in Sydney, and Jason is restocking the service car after last night’s job.
A big part of being a coffee machine technician happens before you arrive on site. Knowing what parts you have, keeping the car well stocked and being prepared can make all the difference in getting a customer’s machine back up and running efficiently.
A good report from the customer or barista is also incredibly helpful. Sharing notes, photos or videos of what the machine is doing before the technician arrives can help with troubleshooting, identifying possible parts needed and sometimes avoiding a return trip.
Then it is back to the workshop to continue building the 2 x 1 Group espressoDECKs currently on the bench. That is the plan for today!
The espressoDECK is a bespoke recessed espresso coffee machine designed and manufactured in Australia, available in 1, 2 and 3 Group configurations.