21/08/2025
An Eventful Evening at IFS – A Shout out to Great People
We had an unexpected incident tonight when a customer experienced a fall in our front counter area just before closing. Thankfully, after a 2.5-hour wait for an ambulance (a reflection of just how stretched our emergency services are), he was given the all clear - just a bit sore, but no serious injuries. We’re very relieved.
During that time, I had the chance to get to know him and his story and he's certainly led a full life in business through many different facets and industries. If anyone needs a reliable private ride share for airport transfers between Brisbane and the Gold Coast, or even a private parcel courier, we can confidently recommend Phil from Door 2 Door Rideshare: https://www.door2door.services/
A genuinely good bloke running a personalised local business.
A big thank you to our amazing team - Fin, Seth, and Brian who stepped up without hesitation, offering care, refreshments, and support throughout the incident. It's moments like these that highlight the true character of our people.
At IFS, we believe customer service goes beyond transactions. It’s about empathy, compassion, and doing the right thing - values our team consistently demonstrates.