07/02/2025
We’re looking for an enthusiastic and organised person to join our team as a Parts Interpreter on a permanent, full-time basis. A passion for motorcycles is preferable and a current full motorcycle license advantageous but, above all else, we’re looking for a real go-getter and positive team player keen to learn and complement us and our business. This is a pivotal role, after all, so we want the right person, and for the long-term....maybe some Facebook skills as well as this should be an ad ;-)
As one of Victoria's most experienced BMW motorcycle workshops, BM Motorcycles, and its small, tightly knit team, has built an enviable reputation of professionalism, expertise and genuine customer service for more than 25 years and counting. How? By building strong relationships with our customers and doing every job the right way. Quality and integrity are the bedrock of our business.
Main tasks:
● All areas of parts sales and interpreting including stock control, retail sales as well as supplying our service department
● Organise and plan work so that it is done efficiently and in accordance with our work standards
● Work closely with our technicians as well as assist other staff as required
● Sell products such as technical riderwear, tyres, as well as motorcycle and camping accessories
● Search lists of parts to identify part numbers, price and availability
● Interpreting the customer’s parts requirements, at the counter and over the phone
● Source and order parts from external suppliers
● Manage and maintain records, purchase orders, quotes and invoicing
● Assist to maintain stock in line with the business and customer needs
● Determine customer requirements and advise on product range, price, delivery, product use and care
● Prepare invoices and other finance arrangements for the sale of stock
● Process cash and credit transactions
● Collect, pack and dispatch or deliver ordered parts
● Participate in stocktaking (regular checking and valuing of goods) and update computer data
Required qualities:
● Strong communication and sales/customer service skills across all channels – online, phone and face to face
● Strong time management/organised approach to work – able to work quickly under pressure and carry out duties in an efficient and timely manner
● Initiative and forward-thinking in all aspects of the business
● Problem-solving skills
● High degree of accuracy and attention to detail
● Computer literate
● A team player – willingness to assist and support others as required and get on with team members
● Available to be on the weekend roster (every second Saturday)
● Maintain a neat and tidy appearance in the workplace
Desired qualities:
● Previous experience is preferable, but we can train the right person
● Business and brand awareness – know our business and what we do
● Full motorcycle license is an advantage
If you believe you have what it takes and would like to be part of a great team, we’d love to hear from you! Please submit your resume to [email protected] or call us on 03 9870 3807
