09/10/2026
Field Service Technical Advisor
Location: Griffith
Work Type: Full Time
Salary / Package: Competitive Salary offer
Liftek Australia
At Liftek Australia, we pride ourselves on delivering industry-leading Material handling solutions across the region. We support our customers through reliable technical competency, and a deep commitment to excellence. As we continue to expand our footprint, we are seeking a motivated, customer-focused Field Service Technical Advisor to join our high-performing team.
The Role
As a Field Service Coordinator /Technical Advisor, you will be the face of Liftek Australia in the field, combining your deep technical expertise with outstanding customer service. This is a dynamic, hands-on role where you will provide specialized diagnostic support, oversee equipment maintenance, and serve as a trusted technical advisor to our clients and tech staff
Key Responsibilities
Technical Advisory: Act as the primary technical point of contact for clients and inhouse technicians, troubleshooting complex system issues and advising on optimal equipment operation.
On-Site Field Service: Perform routine maintenance, complex diagnostics, calibrations, overhauls, and emergency repairs on Telehandlers, Access Equipment, and forklifts
Client Relationship Management: Build strong, trust-based relationships with clients to help reduce downtime and ensure continuous operational efficiency.
Reporting & Compliance: Accurately document service histories, complete job sheets via field service management apps, and adhere strictly to Australian Work Health and Safety (WHS) and QHSE policies.
Training & Mentorship: Provide technical briefings or operational training to client teams and junior technicians when required.
What We Are Looking For
Experience: experience in technical diagnoses or technical service role able to read and understand wiring and hydraulic schematics
Qualifications: Mechanical Trade qualification
Problem-Solving Skills: Exceptional diagnostic capabilities with the ability to think on your feet in remote or fast-paced field environments.
Communication: Strong interpersonal communication skills, with a proven track record of managing client relationships and translating technical concepts into simple terms.
Licences: A valid Australian drivers license
Tech-Savvy: Comfortable utilizing modern field service management tools, mobile reporting apps, and diagnostics software.
If you have experience with forklifts and telehandlers is preferred but not essential if you have experience in late late model trucks or tractor equipment we would like to hear from you also.
APPLY NOW [email protected] or Call the team today