30/06/2025
SERVICE ADVISOR WANTED THAT'S PASSION DRIVEN
Location: Cairns, QLD
Job Type: Full Time
Salary: Competitive Salary + Career Growth + Supportive Team Culture
Join the team that keeps industries moving.
At HMS Equip, we specialise in fast, reliable support across machinery and road transport repairs, parts, and hire for the quarry, civil, and mining sectors. We’re known for our responsive service, trusted OEM support, and quality workmanship—and we’re growing!
We are now seeking an experienced and motivated Service Advisor to join our Cairns-based team and be the vital link between our clients and our expert technicians.
Why Join HMS Equip?
• Be part of a business with a strong reputation for speed, trust and reliability
• Work in a fast-paced, solutions-focused environment
• Support from a leadership team that values your input and development
• Enjoy a stable role with opportunities for career progression
Key Responsibilities:
• • Be the first point of contact for customers needing repairs or service
• • Schedule jobs, coordinate field and workshop service teams
• • Raise and manage work orders, quotes and job documentation
• • Communicate job status, delays, and repair progress clearly
• • Ensure customer satisfaction and manage post-job follow-ups
• • Liaise with parts and technical teams for accurate job scoping
What We’re Looking For:
• • Experience as a Service Advisor or in a similar customer-facing role in heavy equipment or mechanical services
• • Strong mechanical knowledge or understanding of heavy diesel equipment
• • Excellent communication and organisational skills
• • Proficient with job systems, scheduling and service software
• • A positive attitude and team-first mentality
How to Apply:
If you’re passionate about machinery, thrive in a dynamic environment, and want to join a team that delivers real value to the industry — we’d love to hear from you.
Apply now with your resume and a short cover letter to [email protected].
For more information about us, visit www.hmsequip.com.au