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Monday 07:30 - 18:30 Tuesday 07:30 - 18:30 Wednesday 07:30 - 18:30 Thursday 07:30 - 18:30 Friday 07:30 - 18:30 Saturday 07:30 - 18:30

KEAT Africa Limited, Lusaka (2026)

Name: KEAT Africa Limited
Address: Lusaka, 10101, ZM
Telephone: +260762446629
Price range: Not Applicable
Rating: 5

17/10/2026

🔧 𝗦𝗶𝗹𝘃𝗲𝗿𝗲𝘀𝘁 𝗔𝗿𝗲𝗮, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲🧺

KEAT was on site in Silverest Area, Lusaka, attending to a Hisense 11kg Top Loader Washing Machine for a professional assessment and comprehensive servicing.

🔍 CLIENT CONCERN

The client had noticed a strange and unusual noise coming from the washing machine and requested a professional assessment.

Rather than waiting for the machine to completely fail, the client took the right step by having the appliance checked early.

🛠️ WORK DONE

√ Professional Assessment & Diagnosis
The Hisense 11kg washer was thoroughly assessed, with particular attention given to the unusual noise reported by the client.

√ Comprehensive Servicing
The washing machine was professionally serviced to ensure its key systems were operating properly and to help maintain reliable performance.

√ Inspection of Critical Components
The appliance was checked for conditions that could potentially develop into more serious mechanical or operational problems if left unattended.

√ Testing & Verification
The washer was thoroughly tested after the service to verify its operation and overall performance.

✅ RESULT

The Hisense 11kg Top Loader was successfully assessed and comprehensively serviced, helping keep the appliance in good working condition.

🧠 DON'T WAIT FOR A SMALL WARNING TO BECOME A BIG REPAIR

One of the most important things we encourage appliance owners to do is:

If your appliance starts behaving differently, don't ignore it.

A strange noise, unusual vibration, slower operation, leaking, unusual smell, error code or change in performance can be an early warning that something needs attention.

You don't have to wait until the washing machine stops working completely before calling a technician.

Similarly, don't wait until a machine develops a major fault before servicing it.

Regular professional servicing helps identify developing problems early, maintain performance and potentially prevent minor issues from becoming expensive repairs.

💡 Early assessment can mean a smaller repair.
💡 Regular servicing can help prevent major breakdowns.
💡 Professional diagnosis can save you from replacing an appliance unnecessarily.

At KEAT, we believe in maintaining and repairing appliances before problems become bigger than they need to be.

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Professional Diagnosis. Preventive Care. Lasting Performance.

Need your appliance assessed or serviced? Don't wait for it to fail completely. Get in touch with us today:

📞 Call: +260 762 446 629
💬 WhatsApp: 762446629
📧 Email: [email protected]
🌐 Website: www.keatafrica.com

16/10/2026

🔧 𝗖𝗵𝗶𝗹𝗲𝗻𝗴𝗲 𝗙𝗮𝗺𝗶𝗹𝘆 𝗧𝗿𝘂𝘀𝘁 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹 𝗔𝗿𝗲𝗮, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲 💧

KEAT was on site in the Chilenge Family Trust Hospital area, attending to Hisense and Nobel Water Dispensers that were experiencing water leakage from the cold-water side.

🔍 Client Concern

Both dispensers were leaking water from the cold-water section, while the Nobel dispenser also had a damaged tray that holds the water bottle.

🛠️ Work Done

√ Professional Assessment & Diagnosis
Both dispensers were thoroughly inspected to identify the source of the leakage and assess their overall condition.

√ Leakage Fault Rectified
The water leakage from the cold-water systems was professionally addressed and resolved.

√ Nobel Bottle Tray Repaired
The broken bottle-support tray on the Nobel dispenser was professionally repaired and restored for proper use.

√ Comprehensive Servicing
Both water dispensers were comprehensively serviced, cleaned and checked to promote safe, hygienic and reliable drinking-water dispensing.

√ Testing & Verification
The dispensers were thoroughly tested after servicing to confirm proper operation and ensure the identified issues had been successfully resolved.

✅ RESULT

Both the Hisense and Nobel water dispensers were restored to proper working condition, with the leakage issues addressed and the Nobel bottle tray repaired.

More importantly, the dispensers received comprehensive servicing to support safe and hygienic drinking water.

🧠 Professional Advice

Water dispensers are often overlooked when it comes to maintenance, yet they are directly involved in providing drinking water.

Regular servicing helps address:

• Water leakage and blocked water pathways
• Mineral and calcium build-up
• Unhygienic internal components
• Poor water flow
• Contamination risks
• Premature failure of pumps, valves and cooling components

If your water dispenser is leaking, dispensing slowly, producing unusual water flow, or has not been serviced for some time, professional servicing is highly recommended.

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Professional Repairs. Preventive Care. Lasting Performance.

Need professional appliance repair or servicing? Get in touch with us today:

📞 Call: +260 762 446 629
💬 WhatsApp: +260 762 446 629
📧 Email: [email protected]
🌐 Website: www.keatafrica.com

05/10/2026

🔧 𝗡𝗼𝗿𝘁𝗵𝗴𝗮𝘁𝗲 𝗔𝗿𝗲𝗮, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲
🧺

KEAT was on site in Northgate, Lusaka, attending to a Hisense Front Loader Washing Machine that was experiencing a problem with its draining system.

🔍 Client Concern

The washing machine was unable to drain water properly, affecting its normal washing cycle and overall operation.

🛠️ Work Done

√ Professional Assessment & Diagnosis
The appliance was thoroughly assessed to identify the root cause of the drainage problem.

√ Fault Identified
The source of the drainage fault was accurately identified.

√ Repair & Fault Rectification
The drainage system was professionally repaired and the identified fault successfully resolved.

√ Testing & Verification
The washing machine was thoroughly tested to confirm proper drainage and normal operation.

✅ RESULT

The Hisense Front Loader is now draining properly and operating as intended.

🧠 Professional Advice

Drainage problems should not be ignored. A washing machine that struggles to drain can be affected by issues such as a blocked filter, obstructed drain hose, defective drain pump or other internal faults.

If the machine is not draining properly, avoid repeatedly forcing wash cycles. Early professional diagnosis can prevent further damage and potentially save you from expensive repairs.

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Professional Diagnosis. Reliable Repairs. Lasting Performance.

Need professional appliance repair or servicing? Get in touch with us today:

📞 Call: +260 762 446 629
💬 WhatsApp: +260 762446629
📧 Email: [email protected]
🌐 Website: www.keatafrica.com

#

05/10/2026

🔧 𝗟𝗶𝗹𝗮𝘆𝗶 𝗦𝗵𝗮𝗳𝘁 𝟱, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲💧

KEAT was on site in Lilayi Shaft 5, Lusaka, attending to a Midea Water Dispenser that had developed a water-dispensing fault.

Client concern:

– The dispenser was not dispensing water, making the appliance unusable for normal water service.

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a comprehensive inspection of the dispenser's water delivery system to identify the cause of the problem.

√ Fault Identified & Rectified
– The underlying fault affecting water dispensing was professionally diagnosed and corrected.

√ Testing & Verification
– The dispenser was thoroughly tested to confirm proper water flow and reliable operation.

✅ The Midea Water Dispenser is now dispensing water properly and is back in service.

🧠 Professional Advice

When a water dispenser stops dispensing, don't immediately assume that the entire unit has failed.

The problem can be related to the water supply system, internal tubing, valves, pumps, filters, or other components, depending on the dispenser design.

Regular servicing is important because mineral deposits, dirt and internal blockages can gradually affect water flow and appliance performance.

✔ Keep the dispenser clean and hygienic.
✔ Replace filters where applicable according to manufacturer recommendations.
✔ Avoid allowing mineral deposits to build up.
✔ Have the dispenser professionally serviced periodically.
✔ If water flow suddenly stops, have the unit properly diagnosed rather than forcing it to operate.

Professional maintenance can help extend the life of your dispenser and prevent avoidable breakdowns.

📞 Need Professional Appliance Repair?

Contact KEAT for professional appliance diagnosis, repair, servicing and maintenance.

📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]
🌐 Website: www.keatafrica.com

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Professional Diagnosis. Reliable Repairs. Lasting Performance.

™

15/09/2026

🔧 𝗞𝗮𝗺𝘄𝗮𝗹𝗮 𝗦𝗼𝘂𝘁𝗵, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲
🧺⚙️

KEAT was on site in Kamwala South, Lusaka, attending to an LG Front Load Washing Machine that was displaying error codes and failing to proceed with its normal wash cycle.

Client concern:

– The washer would fill with water in preparation for the wash cycle, but would then unexpectedly start draining while still filling.
– The error codes were preventing the machine from progressing to the washing stage.

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a comprehensive diagnostic assessment of the washer's water intake, drainage, sensors, control system and operating sequence.

√ Fault Identified
– The underlying issue responsible for the error codes and abnormal water management was identified.

√ Professional Rectification
– The fault was professionally rectified, restoring the correct relationship between the washer's water filling, sensing, drainage and wash-cycle functions.

√ Testing & Verification
– The machine was thoroughly tested through its operating sequence to ensure it could fill correctly, retain the required water level and proceed into the washing cycle without prematurely draining.

✅ The LG Front Loader is now working properly and progressing through its wash cycle as intended.

🧠 Professional Advice

When a washing machine displays an error code, it is important not to ignore it or repeatedly restart the appliance hoping the problem will disappear.

Error codes are often the machine's way of communicating that something within its operating system requires attention.

Also, if your washer fills with water and then immediately drains, don't assume that the drain pump is necessarily the problem. The issue can involve several systems, including sensors, water-level detection, drainage configuration, control systems or other components.

✔ Take note of the error code displayed.
✔ Stop the machine if it is behaving abnormally.
✔ Check that the drain hose has been installed correctly.
✔ Avoid repeatedly forcing the machine through cycles.
✔ Have the appliance professionally diagnosed to identify the actual cause.

Accurate diagnosis saves time, prevents unnecessary parts replacement and can save you money.

At KEAT, we don't simply clear error codes—we investigate why the error occurred and restore the appliance to proper operation.

📞 Is Your Washing Machine Showing an Error Code?

Don't ignore it. Contact KEAT for professional appliance diagnosis, repair and servicing.

📞 Call: +260762446629
💬 WhatsApp: 762446629
📧 Email: [email protected]
🌐 Website: www.keatafrica.com

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Professional Diagnosis. Expert Repairs. Reliable Results.

™

14/09/2026

🔧 𝗖𝗵𝗶𝗹𝗮𝗻𝗴𝗮 𝗚𝗼𝗹𝗳 𝗖𝗹𝘂𝗯 𝗔𝗿𝗲𝗮, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲 🧺🐀

KEAT was on site in the Chilanga Golf Club Area, Lusaka, attending to a Defy Top Loader Washing Machine that was unable to complete its washing cycle.

Client concern:

– The washer was unable to proceed through its normal cycle, affecting its ability to wash properly.

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a comprehensive inspection of the washer's electrical, electronic and mechanical systems to establish the cause of the failure.

√ Rat Damage Identified 🐀
– The assessment revealed that rats had caused significant damage to the electrical wiring and electronic systems of the appliance.
– The damaged circuits were interfering with the machine's ability to communicate between its various components and progress through the programmed cycle.

√ Professional Electrical & Electronic Restoration
– The affected areas were carefully traced, repaired and restored by our technician, ensuring the necessary electrical connections and control functions were properly reinstated.

√ Testing & Verification
– The washer was thoroughly tested through its operating functions to confirm that it could successfully progress through the wash cycle.

✅ The Defy Top Loader is now washing perfectly and completing its cycle as intended.

🐀 Protect Your Washing Machine From Rat Damage

Rat infestation can cause serious damage to modern appliances. Rodents can chew through electrical cables, insulation and wiring harnesses, potentially resulting in expensive electrical and electronic failures.

To protect your appliances:

✔ Keep the area around your washing machine clean and free from food sources.
✔ Seal holes and openings where rodents may enter.
✔ Regularly inspect behind and underneath appliances for signs of rat activity.
✔ Consider appropriate pest-control measures where necessary.
✔ If you notice damaged cables or unusual appliance behaviour, stop using the machine and have it professionally assessed.

At KEAT, we don't simply replace an appliance because its electrical system has been damaged. We diagnose the problem, trace the affected circuits and restore the system where technically possible.

📞 Is Your Appliance Giving You Trouble?

Don't allow a small fault to become an expensive breakdown.

Contact KEAT for professional appliance repairs, servicing, diagnostics and maintenance.

📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]
🌐 Website: www.keatafrica.com

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Professional Diagnosis. Expert Repairs. Reliable Results.

™

12/09/2026

🔧 𝗟𝗶𝗹𝗮𝘆𝗶 𝗦𝗵𝗮𝗳𝘁 𝟱, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲 🧺

KEAT was on site in Lilayi Shaft 5, Lusaka, attending to a Bosch Top Loader Washing Machine that had developed faults affecting both its mechanical and drainage systems.

Client concerns:

– The washing machine was producing excessive and abnormal noise during operation.
– The machine was also not draining water properly.

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a comprehensive inspection to accurately identify the causes of the mechanical noise and drainage problem.

√ Gearbox Fault Identified
– The gearbox was found to be defective and was responsible for the abnormal noise during operation.

√ Drain Pump Fault Identified
– The drain pump was also faulty, affecting the machine's ability to discharge water efficiently.

√ Professional Component Replacement
– The defective gearbox and drain pump were professionally replaced, restoring the affected systems.

√ Testing & Verification
– The washing machine was thoroughly tested through its operating cycles to verify smooth operation and effective water drainage.

✅ The abnormal noise has been eliminated, and the washer is now draining properly and operating efficiently.

🧠 Professional Advice

Unusual noises and drainage problems are often early warning signs of developing faults.

Ignoring them and continuing to operate the appliance can result in additional damage to other components.

If your washing machine starts:

✔ Making unusual or excessive noise
✔ Struggling to drain water
✔ Leaving water inside after a cycle
✔ Vibrating excessively
✔ Taking unusually long to complete a cycle

Don't wait for the machine to fail completely. Have it professionally assessed.

At KEAT, our approach is simple: diagnose accurately, repair professionally, and restore your appliance to reliable operation.

📞 Need Professional Appliance Repair?

Contact KEAT for professional appliance diagnosis, repairs, servicing and maintenance.

📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]
🌐 Website: www.keatafrica.com

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Professional Diagnosis. Reliable Repairs. Lasting Performance.

™

01/09/2026

🔧 𝗖𝗵𝗶𝗹𝗮𝗻𝗴𝗮, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲 🧺💧

KEAT was on site in Chilanga, Lusaka, attending to a Hisense Top Loader Washing Machine that had developed both water leakage and electrical problems.

Client concerns:

– The washer was leaking water and causing flooding in the house.
– Some of the electronic functions were not responding due to damaged electrical cables.

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a comprehensive inspection of the washer's water, electrical, electronic, and control systems to accurately establish the causes of the faults.

√ Leakage Fault Resolved
– The source of the water leakage was identified and the necessary repair was carried out, restoring proper water containment and preventing further flooding.

√ Electrical System Restored
– Damaged electrical cables were identified as the cause of some electronic functions becoming unresponsive.
– The affected wiring was professionally restored to re-establish proper electrical continuity and communication between the components.

√ Testing & Verification
– The washer was thoroughly tested to confirm proper water management, electrical operation, control response, and overall performance.

✅ The Hisense Top Loader is now fully functional and working perfectly.

⚠️ Don't Ignore Washing Machine Leaks

A leaking washing machine can cause much more than inconvenience. Continued operation can result in property damage and potentially dangerous contact between water and electrical components.

If your washer starts leaking:

✔ Stop using it immediately.
✔ Turn off the water supply.
✔ Disconnect the power safely where possible.
✔ Have the appliance professionally assessed before using it again.

At KEAT, we understand that one appliance can have multiple interconnected mechanical, electrical and electronic faults. Our approach is to diagnose the actual cause and provide the appropriate solution.

Don't replace your appliance before having it professionally assessed. A proper repair can save you money and extend the life of your machine.

Need professional appliance repair or servicing? Contact KEAT today:

📞 Call: +260762446629
💬 WhatsApp: 762446629
📧 Email: [email protected]
🌐 Website: www.keatafrica.com

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Professional Diagnosis. Expert Repairs. Reliable Results.

™

31/08/2026

🔧 𝗡𝗲𝘄 𝗞𝗮𝘀𝗮𝗺𝗮, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲 🧺

KEAT was on site in New Kasama, Lusaka, attending to a Defy Front Loader Washing Machine that had developed serious operational problems.

Client concern:

– The washer was not draining water properly.
– Further assessment revealed extensive rat damage to the electrical wiring system, which had affected the machine's normal operation.

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a comprehensive inspection of the washer's electrical, electronic, drainage, and control systems to establish the full extent of the damage.

√ Extensive Rat Damage Identified
– The internal wiring had been significantly damaged by rodents, disrupting critical electrical connections within the appliance.

√ Meticulous Electrical Rewiring
– Our technician systematically traced the affected circuits and professionally rewired the damaged electrical system, restoring the necessary connections for proper communication and operation.

√ Drainage Fault Rectified
– The drainage problem was also identified and professionally resolved, allowing the machine to discharge water correctly.

√ Final Testing
– The washer was thoroughly tested to confirm proper water intake, washing, draining, and spinning functions.

✅ The Defy Front Loader is now fully functional and back in operation.

🐀 Protect Your Appliances from Rats

Rat damage can go far beyond simply cutting a wire. Rodents can destroy electrical insulation, control wiring, sensors and other critical circuits, sometimes turning a minor problem into an expensive electronic repair.

If you suspect rats around your appliances:

✔ Seal holes and entry points around your home.
✔ Keep areas around appliances clean and free from clutter.
✔ Avoid storing food or waste near washing machines and other appliances.
✔ Regularly inspect behind and underneath appliances for signs of rodents.
✔ Consider professional pest-control measures where necessary.
✔ If you notice damaged wiring or unusual appliance behaviour, stop using the appliance and have it professionally assessed.

At KEAT, we don't simply replace components—we trace the fault, understand the system, and restore the appliance professionally.

Our technicians are experienced in handling mechanical, electrical and electronic washing machine faults, including complex cases involving extensive rodent damage.

Need professional appliance repair or servicing? Contact KEAT today:

📞 Call: +260762446629
💬 WhatsApp: 762446629
📧 Email: [email protected]
🌐 Website: www.keatafrica.com

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Professional Diagnosis. Expert Repairs. Reliable Results.

™

21/08/2026

🔧 𝗞𝗘𝗔𝗧 𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲 🍽️⚡

A client brought their 40L Samsung Combination Microwave Oven to the KEAT workshop for professional repair after experiencing two major issues affecting the appliance's usability.

Client concerns:

– The touch pad sensor was not responding properly, making it difficult to operate the microwave.
– The appliance was also not heating food, affecting its primary function.

Works done:

√ Comprehensive Assessment & Diagnosis
– Our technicians carried out a detailed inspection of the touch pad interface, control system, and heating circuit to accurately identify the causes of both faults.

√ Professional Touch Pad Restoration
– The faulty touch pad sensor was carefully worked on and professionally restored using a permanent repair solution, eliminating the need for unnecessary replacement of the entire control system.

√ Heating System Repair
– The heating fault was accurately diagnosed and professionally rectified, restoring the microwave's ability to heat effectively.

√ Final Testing & Quality Verification
– The combination microwave was thoroughly tested to confirm proper touch pad response, heating performance, and reliable operation.

✅ The 40L Samsung Combination Microwave is now fully functional and operating properly, with both the touch interface and heating system restored.

🧠 Professional Insight

When a microwave develops multiple faults, replacing the entire appliance—or expensive control boards—should not always be the first option.

At KEAT, we believe in accurate diagnosis before replacement. Our technicians assess each fault individually and, where technically possible and safe, restore components through professional repair.

This approach can help clients:

✔ Save money on unnecessary replacements
✔ Extend the life of their appliances
✔ Reduce electronic waste
✔ Get more value from their existing appliances

⚠️ Important: Microwave ovens contain high-voltage circuits that can remain dangerous even after the appliance has been switched off. Always allow qualified appliance technicians to diagnose and repair internal microwave faults.

Don't throw away your appliance before having it professionally assessed. KEAT may be able to restore it.

Get in touch with us today:

📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]
🌐 Website: www.keatafrica.com

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Professional Repairs. Lasting Solutions. Real Value.

™

KEAT Africa Limited

17/10/2026

16/10/2026

05/10/2026

05/10/2026

15/09/2026

14/09/2026

12/09/2026

01/09/2026

31/08/2026

21/08/2026

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Monday	07:30 - 18:30
Tuesday	07:30 - 18:30
Wednesday	07:30 - 18:30
Thursday	07:30 - 18:30
Friday	07:30 - 18:30
Saturday	07:30 - 18:30