30/10/2026
OFFICIAL STATEMENT FROM CHAGUANAS AUTO SUPPLIES LTD.
At Chaguanas Auto Supplies Ltd., we value the trust that our customers place in us and remain committed to providing professional, reliable and responsible automotive services.
We are aware of recent comments and discussions circulating on social media regarding a customer's experience with our company. As a matter of professionalism and respect for customer confidentiality, we will not discuss the specific details of any individual customer's vehicle, repairs or service history on a public platform.
We do, however, wish to assure our customers and the wider public that all customer concerns are taken seriously. Where a customer raises a concern regarding work performed by CASL, we are prepared to review the matter, examine the relevant service records and, where necessary, conduct the appropriate mechanical assessment to determine the cause of the concern and the best way forward.
We understand that customers may sometimes be dissatisfied with an experience, and we welcome the opportunity to investigate legitimate concerns directly and fairly.
Any customer who believes that they have received unsatisfactory service from Chaguanas Auto Supplies Ltd. is invited to contact us directly at [email protected], providing their name, vehicle registration number, job or invoice number where available, and a brief description of their concern. Management will review the matter and respond accordingly.
We respectfully encourage customers to communicate concerns directly with us so that we are given a fair opportunity to investigate the circumstances and work toward an appropriate resolution.
Chaguanas Auto Supplies Ltd. remains committed to professionalism, accountability, quality workmanship and customer service, and we sincerely thank our many customers for their continued trust and support.
Management
Chaguanas Auto Supplies Ltd.
#144 Main Road, Montrose, Chaguanas
