20/03/2026
Ready for your next opportunity?
Service Engineer (m/f/d) – Germany-wide
Digital Dental Systems | Focus: DACH region
RAY Europe GmbH is part of an international group driving innovation in digital dentistry. We provide cutting-edge imaging and digital solutions for dental practices and laboratories across Europe and beyond.
We are looking for a motivated professional to join our technical team, taking responsibility in field service while providing structured remote support. This role offers a mix of independent on-site deployments in the DACH region and project-based assignments across Europe, combined with technical support, troubleshooting, and direct customer interaction.
If you are looking to grow your career in an international company and gain experience for global projects, this is the perfect place for you.
Your Responsibilities:
(1) Field Service (Focus: DACH)
- Install and commission digital dental imaging systems, FaceScan, and software solutions
- Carry out maintenance, repairs, and on-site service calls
- Document service activities in the service management system
- Provide technical support for product launches, trade shows, and events
(2) Technical Hotline & Remote Support
- Provide 2nd-level support to dealers and customers via phone and digital channels
- Perform structured troubleshooting and remote issue resolution
- Coordinate complex service cases with international colleagues
Your Profile:
- Completed technical training (e.g., electronics or mechatronics technician) or equivalent
- Experience in technical service, ideally in medical or dental sector
- Hands-on mentality and passion for digital technology
- Strong IT skills and interest in software-based systems
- Willingness to travel within the DACH region
- Excellent German and English skills
- Structured, independent working style with strong problem-solving skills
- Driving license Class B
What We Offer:
- Mix of field service and technical responsibility
- Structured onboarding
- Work with innovative digital dental systems
- High autonomy and fast decision-making
- International environment with global growth opportunities
- Strong team spirit and collaborative culture
- Flat hierarchies and modern company culture
- Competitive compensation package
- Company car
- 30 days of annual leave
- Meal allowance
Interested? Apply now and join our international team in digital dentistry!