20/08/2026
Knowledge and Quality Go Hand in Hand
A customer recently approached us looking for a solution to transfer 35% Hydrochloric Acid using air-operated diaphragm pumps.
Before recommending a pump, we focused on understanding the application.
One of the first questions we asked was:
👉 What is the exact concentration of the acid?
While this may seem like a simple detail, it can have a significant impact on pump performance, reliability and service life.
Why is application knowledge important?
Selecting a pump without fully understanding the application can result in:
❌ Incorrect material selection
❌ Reduced pump life
❌ Excessive maintenance
❌ Unplanned downtime
❌ Poor operating efficiency
The reality is that even a high-quality pump can become the wrong pump if the application is not properly understood.
Our Assessment
After reviewing the operating conditions and conducting a detailed chemical compatibility assessment, we recommended:
âś… 2" Staunch Air Operated Double Diaphragm Pump
âś… Polypropylene construction
âś… PTFE wetted components
âś… Suitable for 35% Hydrochloric Acid transfer
The Outcome
The customer initially installed one Staunch pump as a trial alongside pumps from a well-known industry brand.
After several months of operation, the customer returned to purchase a second identical Staunch pump.
Why?
âś” Proven reliability in service
âś” Consistent performance
âś” Confidence in the selected solution
The success of the installation later led to the addition of a 3" Staunch polypropylene/PTFE diaphragm pump for the same application.
The Takeaway
Quality equipment is important.
Technical knowledge is equally important.
The best outcomes are achieved when quality products are combined with a thorough understanding of the application.
At General Pump Company, we don't just supply pumps.
We take the time to understand what is being pumped, how it is being pumped and the conditions it will operate under—helping customers achieve reliable, efficient, long-term performance.
The right knowledge. The right pump. The right outcome.
Contact Us Today!
1300 662 787 I [email protected] I www.generalpumps.com.au